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Seller#: 0UHZRBI938ENHM44D

Komputerbay Seller Profile 770-338-2909 Email This SellerEmail This Seller  See all products from Komputerbay See all products from Komputerbay

KomputerBay is a discount manufecturer of Electronic gadgets and Computer parts specializing in DRAM memory, CPU, Flash Memory Cards for Cell Phones, Digital Cameras, Digital Camcorders, MP3 Players, PDA, etc.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (35 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 27 Reviews
newegg
77%
Good Rating + 4 4 Reviews
newegg
11%
Average Rating + 3 1 Reviews
newegg
3%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 3 Reviews
newegg
9%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
CBeN
Order Date : 3/30/2014

Rating + 5 Major Computer Manufacturer Gave Wrong Specs for Memory - Komputerbay Made It A-Okay!

When I called my laptop manufacturer's paid tech support to find out what memory modules I needed for an upgrade, they told me what was supposed to be the correct specifications and I purchased the memory from Komputerbay. Then tech support contacted me a day later that they had told me the wrong specifications. Komputerbay allowed me to RMA and send back the unused memory for refund (I never took it out of its packaging) without any issue. And the RMA process was painless and refund quick. Thanks to Komputerbay, I wasn't stuck with memory modules I couldn't use and didn't lose my money because of a computer manufacturer's inaccurate technical support. Will definitely purchase from Komputerbay again when I need memory! 5 Eggs from me!

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Mac'
Order Date : 3/26/2014

Rating + 5 works - got it fast

No problems - had it third day

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palo alto
Order Date : 9/8/2013

Rating + 1 Delivery status not updated

i emailed to check on status , they replied with email
"
Hello,

Thank you for your email. ---"

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N/A
Order Date : 8/21/2013

Rating + 1 Falsely advertised

Their class10 Samsung card does not achieve speeds even close to those advertised. Real Speed in USB 3.0 is around 7 Megs writing and read speed barely hits 20 Megs. Never even hits minimum requirements for a class 10 card. To top it off they charge you a restocking fee when you realize you purchased an item that was purposefully falsely advertised for their convenience.

0 out of 1 people found this review helpful. Did you? Yes No

Andreas
Order Date : 7/16/2013

Rating + 1 Quick sell, awful return

I'll give them an egg for delivering my product in under a week.

Then came the return... My initial question was only if I could exchange the product instead of return it. After not answering that question with any kind of direct response I couldn't get an answer on return processing times. The response came 5 days after my message, asking for a tracking number. That would have been reasonable if the package hadn't been "Delivered" for a week.

Would not recommend

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N/A
Order Date : 6/5/2013

Rating + 5 Outstanding

Quick delivery, great product, no issues at all

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Boogieman
Order Date : 5/27/2013

Rating + 5 Outstanding

Very fast shipper... Items recieved on time highly recommend.

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Altoş
Order Date : 6/5/2013

Rating + 5 Great service

They initially sent me the wrong item. When I notified them and NewEgg, they shipped the correct item and they did not even want me to ship the wrong item back. EggCellent service:)

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Full refund if the item is returned within 30 days from date of purchase
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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