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LD Products Seller Profile 888-321-2552 Email This Seller See all products from LD Products
LD Products Inc was founded in 1999. Since that time, it has grown to become one of the largest online retailers of printer supplies in the US with its office in Long Beach, CA.
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Standard Return Policy
Customers returning items can expect to be refunded in the method in which they paid within 7-15 business days of our receipt of their return.
If you have ordered the wrong product, or if you have purchased a new printer and the product you previously bought does not go with your new printer you can exchange the product as long as it is unopened and falls within our one year return policy. If the box has been damaged, opened or any seals broken we are not able to accept this product for an exchange.
If you would like to return any of our products for an exchange or refund please send them to the address below. Make sure to completely fill out the form linked here and write your order number down on the outside of the return package. Please indicate on the return form if you would like to receive a refund or exchange for the items you are returning. Refunds are credited back to the method of payment that we have on file. If you wish to exchange your products we will credit the method of payment we have on file and place a new order using that same method of payment. A new order number will be issued and an email will be sent to you at the close of our business day. All returns and exchanges are processed, credited, or reshipped within 7-10 business days of the products arriving back to us.
3700 Cover St
Long Beach, CA 90808
We only accept products back for an exchange or refund for 365 days after the purchase was made. Only products purchased from LD Products can be returned for an exchange and unopened products must be in sellable condition. LD Products is not responsible for products sent to us that are past our warranty period or not ordered from our company. If we receive products that do not qualify for a refund or replacement, they will be sent to a recycling center. Please make sure to contact us at 888-321-2552 before returning any products