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LIGHTKIWI Seller Profile 661-369-7042 Email This Seller See all products from LIGHTKIWI
Lightkiwi, LLC. is an eCommerce leader specializing in high quality LED Light Bulbs, Strip and accessories for commercial and In-house. We have built our reputation by the word of mouth of our customers. The Lightkiwi brand's greatest claim to fame is our consistent ability to deliver premium quality products on par with the best known national brands at prices far below the retail average along with unmatched speed and service.
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Standard Return Policy
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.