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LuxuryBlack Seller Profile 855-391-3939 Email This Seller See all products from LuxuryBlack
Luxuryblack based in California USA, is engaged in the retail of Dash board Camera. Luxuryblack is the leading online source for BlackVue product. We specialize in electronics in order to offer the best prices and the highest quality products.Our mission is to provide innovative, high quality, and specialty products that meet our customer needs. We believe our first responsibility is to the customers who patronize our store. Customer Phone service Call: 855.391.3939 10:00AM-5:00PM PST Mon-Fri. We respond email with in 24 hours.
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Standard Return Policy
By placing an order, you agree to the following policies:
Your return must meet the following criteria or it will be rejected and returned back to you at your cost.
All returns must include the following:
* Original Condition
* All accessories
* Manuals, warranty registration, etc.
* Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired
Check the Special Returns Policy below to see if it applies to your return. If not, then the following Basic Returns Policy applies:
An RMA number must be requested within (30) days of the delivery date. Shipping and handling fees are the costs of us sending the product to you and will not be refunded. In the event an item is sold with "free shipping", Luxuryblack will refund the amount of sale.
Damaged/DOA/Defective shipments reported within 7 days are immediately replaced free of charge (subject to stock availability).
All returns with missing part (including, but not limited to, original manufacturer packing materials) will not be processed until the part is received.
Customer is responsible for return shipping expenses. Replacements will be shipped at our expense.
Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card used for the original purchase.
Refund will be issued after our warehouse receives, inspects, and processes your return. Newegg will refund back to your method of payment.
Contact our Customer Service Department and inform them that you are returning products.
Customer Service E-Mail: Customerservice@luxuryblack.com
Please have your invoice available, either your emailed invoice or physical invoice that came with your order.
Our Customer Service Representatives will need your name, email address and invoice number to begin the return process.
Once our Customer Service has verified your order information, you will be given an RMA number for your return. Please write this RMA number down, as it will be a reference to your return. Return your item in the same or similar packaging method as they were delivered to you.
Re-using the package your item came in is acceptable, as long as the packaging is in good condition, all previous addresses, tracking information and labels are removed and you use the same mail carrier (USPS or UPS) as your package arrive