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Seller#: 0UHG6RKMKKC3H3F23

MNW GLOBAL Seller Profile 714-657-3849 Email This SellerEmail This Seller  See all products from MNW GLOBAL See all products from MNW GLOBAL

MNW GLOBAL, INC. is a company located in South Korea and USA, where people work with their heart and utmost effort to find the very best values for our customers.
Every BRAND NEW product we sell includes the complete factory package with all the manufacturer’s supplied accessories. We expanded its business to the Internet on e b a y and A m a z o n etc.
We quickly became the top rated seller.
Since then, MNW GLOBAL, INC. has grown consistently and have maintained our focus on the very core of our success in our valuable customers.
As our feedback rating shows, we do everything we can to make every customer’s experience 100% satisfaction.
Therefore, we will continue to strive to make MNW GLOBAL, INC. your first choice for the best deals on consumer products, rocket fast shipping and superior customer service.
We always strive to provide you the best shopping experience ever.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (61 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 40 Reviews
newegg
65%
Good Rating + 4 3 Reviews
newegg
5%
Average Rating + 3 1 Reviews
newegg
2%
Poor Rating + 2 2 Reviews
newegg
3%
Very Poor Rating + 1 15 Reviews
newegg
25%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 2/5/2015

Rating + 1 Korean monitor

After ordering off of new egg I reciever a letter from customs questioning why I was ordering parts from Korea from a Ted park and that I had to fill out all kind of forms to get my monitor. That was already a big inconvenience especially because I didn't know it was coming from over seas. When I received the monitor it had a Korean plug, Korean directions and disk . I contacted new egg they pretty much told me to deal with the company direct I've been fighting for 20+ days to get a return and refund. The company keeps offering $20 off and a adaptor(which is a fire hazard). I just want my money so I can purchase a monitor. New Egg has been in the CC block of all the emails and has not stepped up and helped at all. I have already missed dales on other monitors new egg has not offered to do anything to make this right.

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N/A
Order Date : 2/19/2015

Rating + 4 Great Panel

Beautiful panel with no dead pixels and only some slight backlight bleed only on the bottom right corner. Took an egg off because it was missing 4 screws so i had to use 2 on the panel and 2 on the base

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No one important
Order Date : 2/13/2015

Rating + 1 Misleading vendor

This vendor is based in Korea, which normally isn't a problem except that their product arrived with Korean language manuals, firmware, etc. There is no English option and there's no way to update the monitor firmware either, so we're stuck with a display that we can't understand the options because the only supported languages are Japanese, Korean, and Chinese.

If you're going to sell products on a US based website, with a US originating order, you should ensure your product supports the native US languages.

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kardshark
Order Date : 1/26/2015

Rating + 5 As advertised

First of I will say that although a long time customer of Newegg, I was uneasy about purchasing from a Korean Marketplace seller. However the product I received is in perfect condition, perfect pixel as advertised. They must have known I was going to order it before I did because it arrived AMAZINGLY fast all the way from KOREA!! Colors are great! Games play well on it and I have notice no ghosting and minimal frame skipping issues. The monitor does OC but only to about 100-110Hz without distortion. I got it for a good price at the time and it is what I ordered. But I'm spoiled and now I want a 32' or a G-SYNC type and thinking I should have held off.

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Chris
Order Date : 1/31/2015

Rating + 5 Super fast shipping and quick processing

Thank you! I ordered everything over the weekend and everything I ordered shipped Monday. Everything being shipped from 7 hours away arrived a day AFTER I already got the monitor from Korea.

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Clickedcow
Order Date : 2/13/2015

Rating + 5 Shipping

Ordered Saturday, arrived Tuesday

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Ne0n
Order Date : 2/12/2015

Rating + 5 Thank you!

They got my monitor here on time, without damage, and for a good price. Also dead pixel/ light-bleed free. Thanks MNW Global.

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Jay
Order Date : 2/3/2015

Rating + 5 Great

Overall pleased with the monitor I received, shipping and quality of the monitor. I would gladly purchase from this seller again.

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Sean
Order Date : 12/31/2014

Rating + 1 Ignored RMA Request

The screen that I ordered is blatantly broken. Half the screen turns red after 20 minutes of use. After replying to a few emails, the seller has ceased to reply to my emails. I'm worried that I wasted my money trusting them.

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N/A
Order Date : 1/24/2015

Rating + 5 Great Service

great comnpany got my monitor from Korea to my house within 2 days free shipping...monitor is great with no defects

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    General Policy

    These are MNW GLOBAL's Standard Return Policies applicable only to products purchased by you directly from the Newegg.com website.

    •All product returns require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting MNW GLOBAL.

    •Any return for a refund may be subject to a 15% restocking fee.

    •Products that are not eligible for return and will be sent back to you at your cost and expense if received by us

    •Any product not purchased from Newegg.com

    •Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number

    •Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product

    •Any product from which the UPC code has been removed from its packaging

    •Any product that exhibits physical damage

    •Any product for which you have submitted a mail-in rebate



    International Order Return Policy


    •Return for refund: 30 days

    •Return for replacement within: 30 days

    •Restocking fee: 15%


    Maintain all of the original packaging in the event you need to return a product, including the retail box, manuals, cables, and all other items originally included with the product.
    Do not write or place stickers on the original manufacturer’s packaging.


    "DOA" (Dead-on-Arrival) Products

    If a product arrives and is completely non-functional (DOA or Dead-On-Arrival), contact us immediately or fill out the online RMA request form.
    Most DOA products (excluding software and consumables) can be returned for refund within thirty (30) days of invoice.
    DOA merchandise must be returned with all original packaging and accessories for the return to be accepted.
    Full refunds are given only in the case of non-functional products.
    If the products work well, shipping cost is non-refundable.


    A new, unopened PC monitor can be returned within 30 days of the invoice date for a full refund.
    No restocking fee will be charged.
    However, customer will be responsible for the return shipping cost.


    An opened PC monitor is free from defects in materials or workmanship can be returned
    (in new condition with original product packaging) within 30 days of the invoice date for a refund,
    subject to a restocking fee of up to 15% of the purchase price and related shipping expenses are buyer's responsibility.


    Please kindly contact MNW GLOBAL before returning any product to get the return instruction and return address.
    Thank you.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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