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Seller#: 0UHZRBI9H68J924F8

MONITORMATE Seller Profile 800-3901119 Email This SellerEmail This Seller  See all products from MONITORMATE See all products from MONITORMATE

International seller. Newegg will be responsible for all RMA and general customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
33%
Very Poor Rating + 1 2 Reviews
newegg
67%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Thom
Order Date : 8/3/2013

Rating + 1 lousy service

Stopped working shortly after initial use no response from manufacturer or seller to emails for support
Seller Response:Hi Thom, for any problem coming up during installation, please remove any external USB device from the
computer before running the installation.


Did you find this review helpful? Yes No

SuperUber
Order Date : 7/12/2013

Rating + 2 Good idea, mediocre execution

The product itself was ok, but it wasn't worth the price offered. For that price I would have wanted to get a monitor arm or a proper laptop riser, so just not worth the cost. The sheet-metal construction is decent, and the craftsmanship on it was decent, but it didn't fully embody the sturdiness and mass depicted in the renderings on the listing. I think it would be a fine product in the ~$50-60 range, but at ~110 that just wasn't gonna work, so an RMA and away it went. To the manufacturer I'd recommend beefing up the packaging also, especially for shipping, as carriers are known to ding and dent corners, and you can't let that get through and damage your product. The product had some bends in it that I could have bent back out if I felt so inclined, but I just wasn't that satisfied with the design. Also, the plug was too long from the power adapter and didn't seat properly in the port in the USB hub section of the product. That throws people off if the connector is too long.
Seller Response:Hi SuperUber, thank you for your advice on MonitorMate, we will take your advice and try to make MonitorMate better.

Did you find this review helpful? Yes No

arold
Order Date : 7/7/2013

Rating + 1 MonitorMate

It does not work and I cannot get any help.
Seller Response:Hi arold, for any problem coming up during installation, please remove any external USB device from the
computer before running the installation, and see if it works. Thank you.


Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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