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Micomp Seller Profile 866-487-3290 Email This Seller See Seller Store See all products from Micomp
Micomp has been a Refurbished equipment distributor and solutions provider in the state of Illinois for over 25 years.
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Standard Return Policy
Used Item Return Policy
We include a standard 1 Year mail-in Warranty (Parts and Labor)
Warranty does not cover any software issues, viruses/Malware infections and unauthorized repairs/upgrades. Swapping internal components without prior approval by our company will void the warranty.
We strive to bring you the best experience possible with our store and our products. If you experience any difficulties, please feel free to contact our customer service department.
RMA numbers will be issued once the item is claimed for warranty. Please contact us regarding any concerns that you may have. All returns must include all original items undamaged, in original condition, with original packaging. Shipping and handling fees are non-refundable.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.