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Seller#: 0UH4F84UH68J540D3

Micomp Seller Profile 630-860-4607 Email This SellerEmail This Seller  See all products from Micomp See all products from Micomp

Micomp has been a used equipment distributor and solutions provider in the state of Illinois for over 25 years. Our expertise in process engineering directly translates into high quality refurbished IT equipment for our customer's needs. Our goal is to continue providing high quality second-hand IT equipment to our customers worldwide. All of our items are rigorously tested to ensure you receive a product of the highest caliber.
Additionally, electronic waste is a growing environmental problem and it is our collective responsibility to keep hazardous materials out of our water sources. As we rely more and more on technology in everyday life, the rate of technological advancements is also increasing exponentially. Unfortunately, this also leads to a growing stockpile of used electronics that get dumped into landfills, spilling toxic run-off into our streams, lakes, and oceans..
When we upgrade and refurbish our products, we give them the edge they need to compete with newer technologies. By purchasing our premium quality products, you are directly keeping our planet healthier by keeping these rock-solid veteran computers out of the landfill. Our rock-bottom prices are just a perk!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (6 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 5 Reviews
newegg
83%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 1 Reviews
newegg
17%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Luger
Order Date : 8/3/2014

Rating + 3 Refurbished Dell Optiplex 755

Computer arrived in good cond., was packed well and as-specified. However less than 2 months later, it would not beet due to failed memory. I have had 7 or 8 refurbs from Dell and never had a bit of trouble with any of them (over a 15 year span!). But this one has unknown memory DIMMs and one has already failed. I also have not been able to get either of the two remaining SATA ports working. I am still unsure of what is wrong. Because of these problems, I cannot recommend purchasing one of these systems from this reseller.

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David
Order Date : 7/30/2014

Rating + 5 Great

Everything working great. Fast shipping. Fast Computer. Clean, doesn't have a bunch of unnecessary software bogging it down.

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N/A
Order Date : 7/18/2014

Rating + 5

Computer worked out of the box and the computer case looked brand new. The shipping box was sufficient so you new that the product wasn't getting banged up during shipping. The price was right and the product has performed as expected. I will conduct business with them in the future if they are selling a product I need.

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Monkeypill
Order Date : 7/15/2014

Rating + 5 Dell Optiplex 755

The shipping was fast and packaging excellent. One of the computers had a problem that seemed to be controller-related. I emailed Adrian at MICOMP and he had UPS pick up the bad computer the very next day. 3-days later UPS delivered another computer that worked perfectly at NO ADDITIONAL COST TO ME. THIS is how business should be conducted!

These Optiplexes run Windows 7 extremely well--quite responsive and with little or no lag in application performance or launching Windows programs. Built for the business market, these Dells are solid performers with robust components that offer considerable upgrade potential if you require more performance. But, for the everyday user, you can't beat these just as they are, even vs. newer systems that cost much more.

I am VERY happy with these systems, and with Adrian and MICOMP. The service and communication were top-notch. Don't hesitate to purchase from these folks. They stand behind their offerings and take care of the customer.

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jose
Order Date : 7/14/2014

Rating + 5 Micomp

This dealer is very professional the product arrived in mint condition as described also they really care about a thing called customer service...i will buy from them again if i could give them a dozen eggs, i would

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N/A
Order Date : 7/15/2014

Rating + 5 Good experience

Product was on time and is working as advertised. Will use again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 10.00%

RMA Policy
    Return or Replacement Policy: If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or, for a replacement within 60 days.

    Warranty does not cover any software issues, viruses/Malware infections and unauthorized repairs/upgrades. Swapping internal components without prior approval by our company will void the warranty.
    We strive to bring you the best experience possible with our store and our products. If you experience any difficulties, please feel free to contact our customer service department.

    RMA numbers will be issued once the item is claimed for warranty. Please contact us regarding any concerns that you may have. All returns must include all original items undamaged, in original condition, with original packaging. Shipping and handling fees are non-refundable.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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