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AreaTrend Seller Profile 877-493-6847 Email This Seller See Seller Store See all products from AreaTrend
Mon-Fri 9am-5pm EST
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
Everything we do here at AreaTrend is centered around our customers. For this reason we are proud to offer our 365 day no hassle return policy!
Within 365 days of your order date, provided your product is still in its original box with all materials and has not been worn, used or sized your product is eligible for return. Just simply email us for an RMA number and return instructions. That’s right! An entire year to return, and no restocking fee! Buy any gifts early and rest easy knowing that if the recipient is not 100% happy with it they are able to return it at their convenience.
Here are some additional details:
¦You can return your watch for product for refund, exchange, or store credit.
¦Upon arrival please check your product for any manufacturer defects. To prevent having to go through the manufacturer warranty process defective items must be brought to our attention within 10 days of receipt. After 10 days, defective items are no longer eligible for return, and you must contact the manufacturer for warranty repair.
¦When returning an item, we suggest purchasing insurance and tracking information for the return shipment. Please note that we are not responsible for return shipping and liability.
¦When your return is received, a refund, exchange or store credit will be issued less original shipping charges. If your original shipping was free, a flat shipping fee of $5.00 will be deducted from your refund.
Remember, if at any time you have questions or concerns let us know! We have real live people standing by ready to help. Our toll free number is 1-877-493-6847, and we are available here Monday through Friday, 9AM to 5PM EST. Or, contact us via email at firstname.lastname@example.org.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.