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Stacks And Stacks Seller Profile 510-214-4020 Email This Seller See all products from Stacks And Stacks
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Stacksandstacks.com provides you with the best solutions for home storage, home furnishings, and organization. We can help you reduce and control the clutter with organizers for the home, office, kitchen, bath, garage, garden and more. All our products are designed to control clutter and make life easier and more beautiful in every room of the home. Stacks and Stacks has become an industry leader in storage and organization and furniture, with a commitment to bringing you the most innovative and sensible home organization products at affordable prices.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
All returns must be:
-In its original packaging
-With all hardware and parts, including any assembly or instruction manuals.
Please note: altering an item in any way negates the possibility of a return
The customer is responsible for the return shipping fees, and the original shipping fee will be deducted from any credit. Additionally, if your purchase qualified for "Free Shipping" the original actual cost of shipping for your item(s) will be deducted from your refund
Stacks And Stacks does not provide return shipping boxes.
Stacks And Stacks recommends FedEx (Federal Express) and/or UPS (United Parcel Services)
For your protection all packages should be insured
Upon receipt and inspection of the returned merchandise, a credit will be issued to your account. All credits will be completed within 30 days, or no more than two credit card billing cycles. Any orders paid by check or money order will be refunded by check.
Some manufacturers charge restocking fees (Qualifying item/s will be noted).
Return Merchandise Authorization (RMA) may be required
Undeliverable packages are considered returns; standard return refunds after notable deductions apply. Please make sure to include your correct address when placing an order
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.