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Seller#: 0UH8ISD14O56EY58A

VitaDigest Seller Profile 877-848-2168 Email This SellerEmail This Seller  See all products from VitaDigest See all products from VitaDigest

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (57 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 39 Reviews
newegg
68%
Good Rating + 4 3 Reviews
newegg
5%
Average Rating + 3 1 Reviews
newegg
2%
Poor Rating + 2 1 Reviews
newegg
2%
Very Poor Rating + 1 13 Reviews
newegg
23%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Beto
Order Date : 1/6/2014

Rating + 1 the worst of the worst!!!!

I already have more than 1 week waiting for my product this company is the worst of the worst

Did you find this review helpful? Yes No

N/A
Order Date : 8/26/2013

Rating + 5

Fast Shipping- Very Impressed!

Did you find this review helpful? Yes No

juice
Order Date : 7/8/2013

Rating + 1 Incorrect Product

Sent wrong product.

1 out of 1 people found this review helpful. Did you? Yes No

Joz
Order Date : 3/1/2013

Rating + 1 Disappointed!

I am very disappointed. I requested standard shipping (5-7 business days) and paid $7.88 for shipping. I received my items past the standard shipping (the 8th business day is when I received my items).

1 out of 1 people found this review helpful. Did you? Yes No

Forget_U
Order Date : 1/15/2013

Rating + 1 Worst Experience

I still have NOT gotten my product I ordered from you. I called the support line and was treated like an idiot and that it was MY problem.
Your company IS the WORST experience I ever had and I will actively tell other to not to shop at NewEgg.

0 out of 1 people found this review helpful. Did you? Yes No

BethanyG
Order Date : 12/2/2012

Rating + 1 Very Poor

I received my package (Extreme Sport Beans, Cherry, 24 Bags 95084377Item #: 9SIA0U40861643), however, the FedEx packaging was torn open at one end. The inside box was also torn open, and 2 out of 24 bags were missing. At ~$1.00 per bag, these 2 that were missing have now wiped away any savings I originally recognized by using this site/vendor. From now on, I will go to a store I know and trust (local bike shop, REI, etc), and get everything I paid for.

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N/A
Order Date : 10/14/2012

Rating + 1 Seller: VitaDigest

Newegg got the order right...VitaDigest send the wrong merchandise. Don't like that I have to deal with them to fix it so I just ate it...too much of a hassle. My time is worth 55.00 hr. Won't be back.

1 out of 1 people found this review helpful. Did you? Yes No

RLC
Order Date : 6/28/2012

Rating + 1 Not Helpful

Vendor sent wrong product. Their customer service line gives email contacts that bounce. They don't reply to emails through Newegg.

Avoid.

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Nate
Order Date : 4/30/2012

Rating + 5 Had issues but great customer service and pricing

Originally ordered 3 bottles of a supplement and only 1 showed up. Great price compared to other sites.

After contacting customer service they asked me a couple questions and then got the other 2 bottles shipping. Contacted them once more to check the status and they got my set up with 2nd day delivery. Got them today.

Couple hiccups but the customer service was great. Thanks Tiffany and Eduardo.

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Ravenlane
Order Date : 4/9/2012

Rating + 5 Price and Quality

The Price was Excellent and the Quality was awesome. The Berry flavored power bar is great as a healthy snack. $14 bucks and change per case is the best price I have ever seen for this item.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    All products ordered and not processed/packed in our ordering system can be cancelled (via E-mail or telephone) for a full refund (including shipping). If you plan on canceling, please let us know ASAP since we do process orders as soon as we can (in general before 12PM PST). If the order has already been processed/packed, then we will refund your order minus a 15% restocking fee.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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