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Seller#: 0UH8ISD14XYF570EB

ToyPlanet360 Seller Profile 818-899-4904 Email This SellerEmail This Seller  See all products from ToyPlanet360 See all products from ToyPlanet360

We offer Airsoft Guns, RC Toys and many other products, please check our store often as we add new products daily. Please email us with any questions and concerns you may have and we will respond within 24 hours.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (97 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 30 Reviews
Good Rating + 4 13 Reviews
Average Rating + 3 3 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 50 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 1/21/2015

Rating + 1 F F F F F F....

Took payment but never received item

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Order Date : 12/14/2014

Rating + 1 Never got it!!!

I ordered a RC car and paid the $69.99 and got a confirmation e-mail with a tracking number and everything... I checked the tracking number and it was valid so I waited to get it in time for Christmas but as the holiday approached it had not come. I checked the tracking and it said it had been canceled by the shipper. I then double checked my credit card charges and it was charged and cleared. I tried to call but got no answer only a recording so I had to report it as fraud on my credit card company to get my money back!

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Order Date : 12/13/2014

Rating + 1 Scammed

I did not receive my shipment from Toyplanet360. I have waited one month and have attempted to contact them but no response. I tried retrieving the shipping info from UPS but it was voided. I feel I have been cheated out of 90 dollars.

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Order Date : 12/15/2014

Rating + 1 Worst Experience Ever!

The item I ordered was for my son as a Christmas gift. So I was angry that my son never got it. The item was never shipped. I requested a cancellation and received no replies from the seller. Went through a ton of trouble to get my money back. I will never shop here again.

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Coast Ranger
Order Date : 12/11/2014

Rating + 1 Never Arrived

Placed an order on 12/11 to use for Christmas gifts. The items had not been delivered as of 12/27. I guess you lose out sometimes. I'll know now not to order from this vendor again.

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Order Date : 12/4/2014


This seller doesn't even deserve one star, do not ever buy from this seller. I ordered a Christmas gift rom them in late November, one of my first christmas gifts purchased, and I received tracking information not long after I placed the order however when I went to track the item the shipment said it had been voided. I did not receive any sort of notification regardinng canceling my purchase therefore this seller had my money and just wasn't sending out my purchase. I contacted customer service who was very helpful and contacted the seller ccing me on all correspondance however they seller never responded to customer service. I had to contact them again and again, time going by that I needed to replace this gift. Eventually NewEgg customer service refunded me the money indepentantly of the seller thankfully NewEgg is loyal to their customers but I will be absolutely sure I never order anything from ToyPlanet360 ever again and no one else should either.

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Order Date : 12/14/2014

Rating + 1 Zero Stars

Ordered (Kids Electric Piano Keyboard Karaoke Music Toy Children In BLUE)on the 14th of Dec.for my nephew, as a Christmas gift. Arrived late evening on the 23 and was PINK! not Blue. Was forced to go out and buy a proper gift for a young boy, thanks to their failure to deliver the correct item as selected and in a timely manner.

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Order Date : 10/6/2014

Rating + 1 Order was immediately cancelled and not all of my money was refunded

0 Stars. After ordering an item for $21.45, I received an email stating that my refund had been processed. I didn't ask for a refund and assumed that the item may have been out of stock or something. Fine. However, only $19.95 was refunded. I realize that $1.50 isn't a large amount of money. After realizing this was a secondary vendor to Newegg and reading several terrible reviews, I began to suspect something deceptive may be happening with the vendor. Newegg ended up taking care of the remaining balance for the refund.

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Order Date : 7/11/2014

Rating + 4 Not their fault

Packed and shipped just fine. It arrived intact but wouldn't run. Peeked past the body work and it had a loose wire. Opened it up and the power cable for both motors wasn't hooked up. Runs fine now.

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Not Happy
Order Date : 3/24/2013

Rating + 1 Junk

RMA'd first unit that failed the first day and was sent another that was DOA. Not worth the time, money, and hassle to deal with another RMA again. Selling junk that just doesn't work or won't last is not going to win me over as a customer. Advise you stay away from what this peddler is dishing off on Newegg.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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