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HealthCheckSystems Seller Profile 718-339-6212EXT202 Email This Seller See all products from HealthCheckSystems
We offer quality products for fitness and health for the entire family, plus professional medical products for the medical community.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
•Items returned must be received in salable condition with all original packaging, manuals, parts, accessories and paperwork intact.
•All returns not exchanged for another item are subject to a 10% restocking fee
•Defective items will be replaced without charge
•Shipping charges are not refundable.
• For all breast pumps and fertility moniters: due to their personal nature breast pumps and fertility moniters can NOT be returned unless they are unopened and the seal has not been broken. Defective breast pumps and fertility moniters are warranted by the manufacturers and should be returned to them for repair or replacement.
•For MediJector Insulin Injectors: Open packages can not be returned. All warranty claims must be made with the manufacturer.
•For CardioChek Testing Strips: Open, used or expired test strips are not returnable. If the item is found to be defective by the manufacturer, the item may be exchanged or returned for a refund.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.