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Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2,081 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,388 Reviews
newegg
66%
Good Rating + 4 206 Reviews
newegg
10%
Average Rating + 3 69 Reviews
newegg
3%
Poor Rating + 2 74 Reviews
newegg
4%
Very Poor Rating + 1 344 Reviews
newegg
17%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Wayne D.
Order Date : 7/22/2016

Rating + 5

No problems with my order. It was properly packed and shipped quickly.
I would recommend this seller.

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Roger B.
Order Date : 8/7/2016

Rating + 5 Prompt, curteous service

Staff is very helpful and responsive.

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CLIFF M.
Order Date : 7/15/2016

Rating + 5 No problems

Ordered this thermal paste along with some other parts not supplied by the seller, so I was ready for it to get lost in the shuffle. I'm happy to report that Action Packaged Inc. received my order and I received my item a few days later in a neat little package. I used it twice in two days, both times flowed smoothly and my CPU maintains a nice 31 degrees Celsius. I would be fine buying from them again if they came up as a seller.

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Amzy J.
Order Date : 8/12/2016

Rating + 1 Very poor

These people waited to ship my order for 4 days after it was placed so I tried to cancel it prior to shipping because I couldn't wait. I was forced to accept the orders because they went ahead and shipped and charged my card and Newegg advised me to accept the items and submit an RMA request rather than complicate matters more by refusing to accept them when they arrived. I blame Newegg for dealing with such a rotten 3rd party vendor.

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Stephen M.
Order Date : 7/16/2016

Rating + 2 DOA

The Western Digital hard drive was very poorly packaged, certainly not the Newegg hard drive specific plastic protection inside a Newegg specific hard drive box packaged within a larger shipping box. Two stars because I was offered a refund in a timely manner since they had no more drives in stock. However, I only received a partial refund. No, I will never order from Action Packaged again.

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David S.
Order Date : 8/2/2016

Rating + 1 It took 8 days for them to ship my order.

I would not recommend them if you want the get your order in a timely manner. I ordered my package on the 2nd. I left 1-2 business days for processing like it says. The Newegg tracking claimed it was shipped on the 5th, but UPS says it didn't ship until the 10th. They waited 8 days to ship my package.

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Richard C.
Order Date : 7/29/2016

Rating + 5 Great Customer Service

A BIG thanks to Monica with Action Packaged, Inc. who worked very well with me to help me receive the right product of purchase. Customer service a lacking greatly in this country BUT this was an example of how to assist customers with an issue and get that issue resolved as quickly as possible. I really appreciate the effort taken with this matter. GREAT JOB!

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Anonymous
Order Date : 7/19/2016

Rating + 1

Upon getting the package the motherboard was not properly stored in the box and so became damaged during shippment and have yet to get word back from the company about replacing the motherboard so DO NOT BUY from these people!

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gary k.
Order Date : 7/15/2016

Rating + 2 Shipped Wrong Product

Although incorrect items shipped, the seller went out of their way to make amends.

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Dylan P.
Order Date : 7/7/2016

Rating + 5 ASUS Chromebook

Highly recommend this seller. The transaction was fast and efficient. Shipping was quick and my Chromebook works great. I would buy from this seller again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at priority1question@actionpackaged.com for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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