Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Back2School
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,012 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 664 Reviews
newegg
66%
Good Rating + 4 96 Reviews
newegg
9%
Average Rating + 3 29 Reviews
newegg
3%
Poor Rating + 2 30 Reviews
newegg
3%
Very Poor Rating + 1 193 Reviews
newegg
19%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
N/A
Order Date : 7/15/2015

Rating + 5 Responsive Service!

A little mishap happened when my company ordered 3 Bluetooth adapters where we only received one. Monica at Action Packaged, Inc. was very quick and responsive to fix the issue, getting the remaining 2 adapters out to us within just a few days and without any hassle about the order. Thanks, Monica! Would definitely order from this seller again.

Did you find this review helpful? Yes No

valmont
Order Date : 7/8/2015

Rating + 1 Wrong Item Sent Seller Not Responsive

Purchased a notebook from this seller and it was a bad experience from the jump. After waiting four days for the notebook to ship, I finally send the seller a message regarding when they would ship the computer. No response however the next day there was a tracking number posted.

The package was not actually picked up or dropped off with the shipper for another 3 days after generating the tracking number!

Finally the PC was shipped and received. When setting up the PC I noticed it seemed slower than it should. When I checked the specs on the PC I was shocked to find it had half the memory and a standard drive not a solid state drive.

I contacted Newegg 2 days ago about the problem and still have no resolution or even a reply.

The purchase date was 07/08/2015 and it is now 07/31/2015.

Will be purchasing my next PC from a different site.

Did you find this review helpful? Yes No

Scott
Order Date : 7/6/2015

Rating + 5 Recent Purchase

Received the product on time.
The product was very well packed. Came in a place wrap inside a bubble wrapped envelope.

Did you find this review helpful? Yes No

sockgoblin
Order Date : 6/23/2015

Rating + 1 sticky keyboard

I received what i thought was a new lenovo ideapad U510 from Action Packaged Inc. When it arrived it was packaged in a standard box not a lenovo package, the keyboard had sticky fingerprints all over it, and it already had a user on it named ED. Unfortunately i don't have time to mess with returning it as it's desperately needed by a client.

Did you find this review helpful? Yes No

GM
Order Date : 6/27/2015

Rating + 5 No problems and good to know someone is looking out for you.

The delivery was hassle free and so its hard to write a review when nothing went wrong but maybe that is all you need to say. I did receive an e-mail asking to comment on my experience and I thought it was nice to know that someone was keeping track of my order and making sure it arrived in good shape. I feel good about Action Packaged Inc. taking care of my products :)

Did you find this review helpful? Yes No

N/A
Order Date : 7/1/2015

Rating + 5 Excellent service

Seller service has been excellent, professional and dedicated to provide with a great support by contacting me and do a follow up, which is not common on sellers unless a problem arise. I definitely recommend this.

Did you find this review helpful? Yes No

Cherie
Order Date : 6/29/2015

Rating + 5 Hard drives

Great service and follows up with you after order has shipped to confirm everything is good with order

Did you find this review helpful? Yes No

N/A
Order Date : 6/28/2015

Rating + 5 Great purchase

The fans work great and the product was shipped on time!

Did you find this review helpful? Yes No

Drew
Order Date : 6/29/2015

Rating + 5 Prompt and exactly what was ordered.

Packed well, delivered promptly, was as expected.
Great service and followup to make sure everything was ok when delivered.

Did you find this review helpful? Yes No

Mitch
Order Date : 6/18/2015

Rating + 5 Great Deal

Shipped and received faster than expected, product is as advertised, very satisfied

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: 15.00%

RMA Policy
    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at priority1question@actionpackaged.com for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 – 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China | Taiwan
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2015 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.