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Performance Parts Place Seller Profile 732-938-3999 Email This Seller See all products from Performance Parts Place
Performance Parts Place is the leading online performance parts shop on the web. Performance Parts Place sells thousands of aftermarket parts through well-known manufacturers for your vehicle. Whether it's for your every day driver or race car, the selection is endless.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
Shortage and damage claims : Shortage and damage claims must be made within 5 working days from the receipt date. All claims for damaged merchandise must be made with the shipping carrier. Please keep all shipping cartons and all packaging materials for carrier inspection.
Warranty / Defect Claims : All warranty claims must be made through UltraRev prior to shipping the product back. The buyer must first contact UltraRev via phone or email to begin the warranty / defective claim process. A RMA number will be issued of the product is defective or in need of further inspection. We will need the product forwarded to the manufacturer for inspection and testing. If the product is determined to be defective, UltraRev will issue a full refund for the product and all incurred shipping charges. Any labor, installation, transportation and other costs cannot and will not be refunded or compensated.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.