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Seller#: 0UH8ISD19IY0L7D89 Seller Profile 877-901-8697 Email This SellerEmail This Seller  See all products from See all products from

Monday Through Friday 9:00 am to 4:00 pm PST (No Weekend Hours)

Hello and thank you for your interest in finding out more information about Puzzle is about making online shopping a simple, enjoyable and rewarding experience. With more than two decades in business, our buyers excel at finding toys, board games, puzzles and other items collectors crave and enthusiasts enjoy. has a vast selection of toys from Star Wars, DC Comics, G.I. Joe, Littlest Pet Shop, Transformers, Marvel, Lego and more. We also have the top puzzles from brands like Ravensburger, Mega Brands, Eurographics and Educa. Arts & Crafts fans will love our extensive selection of activities from Melissa & Doug, Creativity for Kids and more. prides itself on the relationships we have built with distributors and is committed to providing customers with the very best products, service and overall shopping experience. When you shop, you can expect an easy to use shopping cart, detailed descriptions, a simple check-out process and a hassle-free return policy. has more than 10,000 items online and we receive new items every month. If you're looking for an obscure Japanese action figure or the latest Lego set, you need to visit first.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (29 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 25 Reviews
Good Rating + 4 4 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 10/28/2013

Rating + 5 1 x Final Fantasy XIII Play Arts: Oerba Dia Vanille No 3 Action Figure

Great Item.
Excellent Seller. Quick Shipment.

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Order Date : 4/3/2013

Rating + 5 Great seller

When I found out there would be a problem delivering my item (not due to the seller), the seller responded very quickly to make sure everything came out right.

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Order Date : 2/12/2013

Rating + 5 great seller!

fast delivery excellent condition!

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Order Date : 6/17/2012

Rating + 5

Great thank you!!!!!!!!!!!!!!!!!!!!!!

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Order Date : 11/17/2011

Rating + 5 great

The product actually arrived quicker than expected. Thank you. I look forward to doing more business with you in future.

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Order Date : 11/13/2011

Rating + 5 5 Stars

Excellent service! Items ordered were as described and shipped fast.

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Order Date : 10/16/2011

Rating + 5 Chronicles of Narnia: Girls on Aslan statue

No problems. Recommend dealing with !

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    At, your satisfaction is 100% guaranteed! This means that if you are unsatisfied with an item you order from us for any reason, you may return it for a full refund of the purchase price. To be eligible for a refund, the item must be returned to us in the condition in which it was received (i.e. packages must be unopened and undamaged.) You have 7 days (from its delivery date) to inspect and return the item to us for a full refund.

    To return an item to us, please contact us first and describe the problem by emailing us at or calling our toll free number: 1-877-901-TOYS(8697). We will respond, typically within 24 business hours, with instructions for an exchange or return. Be sure to include a copy of your invoice with the item(s).

    You don't have to have a reason to return an item to us. If you've changed your mind about an item for any reason, you have 7 days to return it to us. As long as the item is still in the condition in which it was sent (unopened and undamaged) we will be happy to accept it back.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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