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Seller#: 0UH8ISD1C3BQN47BF

Collection LED Seller Profile 909-595-8588EXT100 Email This SellerEmail This Seller  See all products from Collection LED See all products from Collection LED

Monday thru Friday 10:00 AM – 6:00 PM PST / No Weekend Hours

Shenzhen Collection Enterprise Co., Ltd. (doing business as Collection LED) is a high tech enterprise of energy saving and enviroment friendly LED lighting products, focusing on high quality LED lighting. Collection LED's products have a number of patents and intellectual property. Our core business areas are: commercial and civil LED lighting products, LED project lighting , LED display, LED signage and special LED application products.

Collection LED uses only the highest quality components and most advanced manufacturing procedures, to ensure the highest quality product. Our products have passed numerous global certifications such as PSE, CCC, CE and UL. Collection LED is ISO9001:2000 and ROHS compliant.

Collection LED emphasizes on society responsibilities and sustaniable development and is dedicated to providing our customers with high efficient energy saveing solutions. Our company leads the LED business with innovative LED lighting technology and application therefor providing the highest quality and most value.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (144 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 103 Reviews
newegg
71%
Good Rating + 4 31 Reviews
newegg
22%
Average Rating + 3 7 Reviews
newegg
5%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 3 Reviews
newegg
2%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Light Bulber
Order Date : 12/1/2013

Rating + 3 Sent item was not correct

Ordered warm white light bulbs they sent me cool bulbs that were in warm white boxes.

Did you find this review helpful? Yes No

GT
Order Date : 10/17/2013

Rating + 5 Great seller

rapid or timely shipment, good products, and no problems yet--recommended!

Did you find this review helpful? Yes No

Sportsfan27
Order Date : 5/22/2013

Rating + 5 Grade A Eggscellent

Two purchases have been great experience, quick shipping, accurate fulfillment.

Did you find this review helpful? Yes No

Joe
Order Date : 6/17/2013

Rating + 4 Comfortasble Lighting

Good lighting at a low cost of operation.

Did you find this review helpful? Yes No

Sportsfan27
Order Date : 4/25/2013

Rating + 5 Excellent

I really enjoy the brightness of the bulbs I purchase, really quick shipping and just a great all around deal for me and my family. Will definitely be ordering again.

Did you find this review helpful? Yes No

dwysocki
Order Date : 4/21/2013

Rating + 5 LED

Very good product, sufficient packaging, fast delivery and competitive price. Thank You.

Did you find this review helpful? Yes No

Gris1969
Order Date : 4/25/2013

Rating + 5 Fast shipping packed well

Got the bulbs fast in good working order what more can you ask for.

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unhappy shopper
Order Date : 4/15/2013

Rating + 1 Wrong item - twice!

I ordered 18 led bulbs but didn't like the color produced and so I returned them (at my expense) for replacement or refund. The 3rd party company accepted the return but notified me today that the VERY SAME bulbs were being shipped to me again. Newegg rep said that they couldn't help me (he checked to see if he was allowed to provide return postage but was denied) & the 3rd party keeps going to voicemail (during posted business hours), so I expect another $20+ wasted in return charges!

Did you find this review helpful? Yes No

kelemvor
Order Date : 4/21/2013

Rating + 1 do not communicate

i sent a cancel request about 3 hours later after placing the order. never got the reply. this is not a big deal since the order is just a very small amount and not worth the trouble sending it back. but i will stay away from newegg marketplace sellers from now on...

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N/A
Order Date : 3/18/2012

Rating + 5 Low wattage high output LED light bulb

The seller delivered the order within the time frame indicated, in good condition. Will use this seller again.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    OPEN RMA POLICY



    Open Return Authorization number for Newegg is #RMA-Newegg-00 Please first contact LED Collections Inc., and provide report(s) of each batch of returned merchandise prior to shipping. Please return the merchandise with original boxes, packing materials and any other documentation included in original shipment within 7 business days after first reporting.

    Once the returned item(s) have been received, credit will be given within 7 business days. Credit will be issued the same way the original payment was received. If the invoice is open, a credit memo will be issued and applied against the open invoice, with mutual approval.

    Customer is responsible for shipping charges to ship merchandise back to the returns warehouse. Please send us the tracking number once the unit is shipped in order for us to track the shipment, as well as your subsequent credit.

    LED Collections Inc., reserves the right to refuse a return if the merchandise is not received in the agreed condition.

    Failure to return product within the allowed period will be deemed to be an acceptance of the product.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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