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Seller#: 0UH8ISD1C9RJ7X001

SIM Supply Seller Profile 218-262-6125 Email This SellerEmail This Seller  See all products from SIM Supply See all products from SIM Supply

www.simsupply.com

SIM Supply, Inc. is located in Hibbing, Minnesota. We are located in the "Iron Range" and we know how critical delivering products to our customers can be. That is why we have direct relationships with over 9,000 manufacturers and suppliers stocking over 700,000 items. Our strategically located distribution centers allow us to deliver most in stock items within 2 - 3 business days anywhere within the continental United States. These distribution centers are located in Illinois, Minnesota, Michigan, Nevada, Oregon, New York, South Carolina, Texas, Ohio, and Missouri.

Our core material categories are: Industrial and MRO Products, Building Material and Construction Equipment, Office Furniture and Supplies, Personal Protective Equipment, Food Service Equipment and Supplies, Janitorial and Hospitality Supplies, Emergency Preparedness Supplies, Material Handling Equipment, and Appliances and Electronics.

SIM Supply, Inc. has been in the industry for more than 28 years, our 2011 catalog offers customers a resource with more than 300,000 facilities maintenance products. SIM Supply’s e-commerce solution - offers customers the ability to order more than 70,000 products online and have them shipped directly to your business, or home. We have Automotive, Building Materials, Cleaning Supplies, Doors and Windows, Electrical, Electronics, Farm and Ranch, Generators, Gloves, Hand Tools, Hardware, Heating and Cooling, Holiday, Home Accents, Housewares, Kitchen and Bath, Lawn and Garden, Lighting and Fans, Office Supplies, Outdoor Recreation, Paint and Supplies, Pet Supplies, Plumbing, Power Tools, Safety, Storage and Organizing, Wall Coverings and Work Clothing, and much much more.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (22 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 13 Reviews
newegg
58%
Good Rating + 4 4 Reviews
newegg
18%
Average Rating + 3 1 Reviews
newegg
5%
Poor Rating + 2 1 Reviews
newegg
5%
Very Poor Rating + 1 3 Reviews
newegg
14%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
JimmyPhxAZ
Order Date : 9/25/2014

Rating + 1 Do Not Buy from this seller

Issue 1 - Shipped me wrong product. No worries, I'll just email them and correct it!
Issue 2 - They don't respond to emails. Ugh So now I'm basically out of luck and have no recourse. Now I have to challenge the purchase on CC.

Did you find this review helpful? Yes No

nickc
Order Date : 8/22/2014

Rating + 1 SIM Supply

do not waste u're money

2 out of 2 people found this review helpful. Did you? Yes No

DrewShock
Order Date : 4/16/2014

Rating + 5 Super Fast Shipping & Great Price

Ordered one day got the product the next. Lowest price I could find on the product ordered. Item well packed. Bravo.

0 out of 2 people found this review helpful. Did you? Yes No

Late B-day gift!
Order Date : 11/20/2013

Rating + 3 Slow to ship

Took way to long to ship, both out their door & on the road.

2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 12/9/2012

Rating + 5 Super fast shipping

These guys ship super fast, thanks.

0 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 12/9/2012

Rating + 5 Super fast shipping

Super fast shipping, excellent price, thanks.

0 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 11/14/2012

Rating + 1 False advertise

When I ordered my item from them in the title it clearly said pack of 12. After ordering it my order confermation also shows that. I tried emailing them about it. They never got back to me. Instead someone changed the web site to not say it was a pack of 12. Like it was never there. But I still have my order confermation that shows it there. So I will never buy from them again and would suggest you do the same since they like to false advertise what they try to sell you.

2 out of 2 people found this review helpful. Did you? Yes No

Andy
Order Date : 8/19/2012

Rating + 5 Fast delivery no issues

No issues with this seller fast and very satisfied

0 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 45 days
  • Restocking Fee: No

RMA Policy
    Returns for products purchased must be made within 45 days from the date of purchase. The returned product must be in the original packaging, unused, undamaged and in saleable condition. Please ship the returned items to

    C/O RETURNS - SIM Supply, Inc.
    1001 7th Avenue E
    Hibbing, Minnesota 55746.

    ** Be sure to include your order number to make sure that we can refund your account.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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