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Seller#: 0UH8ISD1C9RJ92665

Blue Ridge Products Seller Profile 800-906-1639 Email This SellerEmail This Seller  See all products from Blue Ridge Products See all products from Blue Ridge Products

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To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (14 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
Good Rating + 4 3 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 4 Reviews
Very Poor Rating + 1 4 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 7/25/2013

Rating + 3 Damaged merchandise

I bought 2 beer pong tables. The day they came I opened them immediately because I need these tables by August 20, 2013. One table was damaged so I emailed newegg instantly after opening. I have heard nothing and not received another table so now I am in a real difficult spot for the 20th. Not happy with no contact. Shipping seemed slow also.

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Order Date : 11/4/2012


The Neon Parrot that arrived did NOT have an option to flash. There were on instructions in the box and the parts looked like they had been opened before. Moreover, that Parrot died with a horrible burned smell after 6 hours use.
I reported that to Newegg who said I'd have to contact the seller directly.
I reported it to the seller. An RMA for a $27.99 refund was created in Newegg. TWICE the seller sent me emails saying I did not have to bother to return the defective Parrot.
But no one ever answered any quaetions about the refund. So I sent the defective Parrot back per the instructions in the RMA.
Seven weeks and there's been NO REFUND and NO COMMUNICATIONS ABOUT A REFUND.

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laur dogg
Order Date : 12/14/2011

Rating + 4 Beer Pong Table

I love the table. the picture looks great but the price was a little to high.

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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