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Seller#: 0UH8ISD1FMWLEQ8E2

Entertainment Earth Seller Profile 818-255-0095 Email This SellerEmail This Seller  See all products from Entertainment Earth See all products from Entertainment Earth

Entertainment Earth is a worldwide multi-channel retailer and wholesaler of action figures, bobble heads, toys, gifts, and collectibles with a state-of-the-art website and popular print catalog. Founded online in 1996 and based in Simi Valley, California, Entertainment Earth offers an ever-expanding selection of thousands of licensed products and has pioneered best practices in the industry with innovations such as a Mint Condition Guarantee, Risk Free Shopping, and Hassle Free 90-Day Returns.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (108 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 79 Reviews
Good Rating + 4 19 Reviews
Average Rating + 3 3 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 1/10/2015

Rating + 5 Better than expected.

I was a little leery when I saw the recent negative reviews, but my ship showed up quickly and was in perfect shape. Thanks.

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Order Date : 12/17/2013

Rating + 1 3 of the dolls are bloom

So I bought this for my daughter for christmas and when she opened it three of the seven dolls were the same doll. She was extremely disappointed.

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Order Date : 9/11/2013

Rating + 5 Great Purchase

Arrive super fast. Skelanimals is a high-quality product. This was a great buy.

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Order Date : 8/13/2013

Rating + 2 Breaking Bad Walt as Heisenberg 8-Inch Plush

Item shipped does not reflect the photo in the catalog. Totally different doll. Was disappointed catalog photo did not reflect the actual product.

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Order Date : 2/20/2013


Shipping needs to keep up with demands I am used to NEWEGG as they ship out the next day usally. Newegg needs to prod these people to get them to ship out faster other than that item was not that bad.

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Order Date : 1/1/2013

Rating + 3 NFL PlayMakers Series 3 Tim Tebow Action Figure

The description clearly states that Tim Tebow is in Broncos uniform, and we received the one in his Jets uniform. Entertainment Earth contacted me, but never followed through with what they promised. Just disapointed. :(

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Order Date : 12/17/2012

Rating + 5 As promised

Arrived on Xmas Eve as promised and the package was everything it stated it would be. 6 individually wrapped new Littlest Pet Shoppe Toys. Would purchase from this seller again.

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Very Unhappy!
Order Date : 12/9/2012

Rating + 1 NOT HAPPY

To start this is the first time I ever commented on any item ordered on the internet. upon receiving item the included batteries that are used to "try the toy" had leaked. Item unusable... day before Christmas. Needless to say never ordering from them again. Very Unhappy! Now I need explain this to my 3 year old daughter!

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Order Date : 12/8/2012

Rating + 5 Outstanding!

Entertainment Earth packaged my items great! I can always count on them to send a great piece in excellent condition. Even the boxes for my figures are undamaged!

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Order Date : 6/28/2012

Rating + 1 mermaid

sent wrong item, took three weeks to get everything credited back

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Standard Return Policy
  • Return for refund within: 90 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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