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Seller#: 0UH8ISD1H68JV1414

Jewel Tie Seller Profile 800-721-7860 Email This SellerEmail This Seller  See all products from Jewel Tie See all products from Jewel Tie

Jewel Tie is your trusted source for fine diamond and gold jewelry; supported with honest information, excellent values, and total commitment to your complete satisfaction.

We strive to be proactive and innovative in our approach to provide the best online shopping experience. As one of the largest and most respected online jewelers, we've been serving thousands of satisfied customers over the years. Today, we have become the trusted virtual destination for diamond jewelry, engagement rings and fashion jewelry. Our jewelry experts strive to stay ahead of style and fashion trends so that we can bring you the very latest in jewelry styles.

Pledge To Our Customers
We stand behind your purchase, because we believe in the quality of our jewelry, and we value the longevity of a quality relationship.

Your personal satisfaction is, and always will be, our top concern. So, when you're buying a gift for someone important in your life, or for yourself, don't risk going anywhere else. You have our word when it comes to providing reliable quality, trustworthy expertise and a commitment to service like none other.

Quality
We carefully inspect and select only the finest jewelry for our exclusive collection. Our extensive inventory includes the world's quality jewelry standards to match our unique specifications for superior brilliance.

Value
We buy our diamonds directly from the source. By avoiding third-party markups and fees, we can pass considerable savings along to our customers. Thus, our high-quality jewelry is offered to you at the lowest possible prices.

Trust
You can rely on Jewel Tie as your fine diamond and jewelry source. Our superb reputation reflects our quality, integrity and exceptional customer service. We have decades of diamond jewelry sales experience, outstanding ratings, and glowing testimonials from our customers. And we offer a complete satisfaction guarantee on your purchase.

We're Here To Help
We'll help you understand more than the traditional cut, color, clarity, and carat weight. Our diamond and jewelry education sections give you the essentials you need to know to make an informed decision. We've also created useful online guides and easy-to-navigate gift categories, so you can be sure your gift is perfect no matter what the occasion.

Take a few minutes to see how Jewel Tie can help make your next occasion a memorable one. We're confident you'll discover why so many people choose Jewel Tie.

Our experienced customer service representatives are happy to help you with any questions or listen to suggestions concerning your shopping experience. Please do not hesitate to contact us at info@jeweltie.com.com.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (16 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 9 Reviews
newegg
55%
Good Rating + 4 2 Reviews
newegg
13%
Average Rating + 3 1 Reviews
newegg
6%
Poor Rating + 2 2 Reviews
newegg
13%
Very Poor Rating + 1 2 Reviews
newegg
13%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Meteorastryfe
Order Date : 5/15/2012

Rating + 5 Excellent! A+

Great people, very nice, and I loved the ring!

Did you find this review helpful? Yes No

locator@uulc-llc.com
Order Date : 12/14/2011

Rating + 5 Awesome Retailer

Ordered wedding band and had to exchange it for a smaller size. Apex Jewels was great about the exchange! I would buy from them again

Did you find this review helpful? Yes No

TerrySC
Order Date : 12/15/2011

Rating + 5

Ordered a 1/2 ct belt buckle ring as a Christmas gift. Was worried about getting it in time since I selected standard shipping. I was given a Fed EX tracking number but was unable to access it, but item arrived on schedule via USPS. Ring was everything I expected and she loved it. She calls it her Chastity Belt. Thank you Apex Jewels and NewEgg.

Did you find this review helpful? Yes No

Bobby
Order Date : 12/3/2011

Rating + 5 No complaints

Item arrived quickly and was exactly as described. Very beautiful piece!

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Kedrik
Order Date : 12/12/2011

Rating + 4 excelent

i give 4 stars to this seller for helping me through a hard time. i purchased two rings. the first one got lost in the mail and im waiting to hear back still on any possible refund on that but the second purchase to replace it came swiftly and was beautiful. I do not hold it against the seller that usps lost the ring (not there fault). this is a great seller with great quality items. I will recommend them to others.

Did you find this review helpful? Yes No

Kedrik
Order Date : 12/12/2011

Rating + 5 great buy

this seller helped me out with a great purchase. I highly recommend this seller and item. beautiful ring.

Did you find this review helpful? Yes No

dave3181
Order Date : 11/17/2011

Rating + 5 Awesome!

Got a beautiful engagement ring for a great price, fast shipping, excellent buying experience. They have a large selection of rings too! Now I am happily engaged, my fiance loves the ring, it sparkles from quite a distance!

Did you find this review helpful? Yes No

jb
Order Date : 8/22/2011

Rating + 4 as promised

Shipping was good (but not fast). Packaging was good. Item was good. Price was outstanding.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    Please note that items showing signs of wear or those that have been altered, resized (by a jeweler other than Jewel Tie), or damaged in any way cannot be accepted for return. Engraved jewelry items may not be returned.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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