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Seller#: 0UH8ISD1KF2HH6A12

CTCStore Seller Profile 908-388-1218 Email This SellerEmail This Seller  See all products from CTCStore See all products from CTCStore

Welcome to CTC Web Store at Newegg.com

CTC Store was founded as a digital camera & computer value added reseller (VAR), became a reseller to fill the market need for digital memory storing devices, and is emphasizing satisfaction and support to differentiate itself from price-oriented competitors.

CTC Store provides flash memory and computer accessory products to customers who own digital camera and computer devices. We are especially focused on the resale of memory stick, compact flash, secure digital & USB flash drive / jump drive and flash memory card reader material to individual customer and small business

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (130 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 70 Reviews
newegg
54%
Good Rating + 4 21 Reviews
newegg
16%
Average Rating + 3 5 Reviews
newegg
4%
Poor Rating + 2 7 Reviews
newegg
5%
Very Poor Rating + 1 27 Reviews
newegg
21%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
horsedong
Order Date : 1/28/2012

Rating + 2 bad discription

the seller did not specify the item correctly. only after I made the complain.

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Gabe M
Order Date : 10/15/2013

Rating + 1 Never received item

Never received Item

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madmikie
Order Date : 9/11/2013

Rating + 5 Great

Quick shipping, fast delivery, great product. Just have to turn on the case about 3 times a day for about 30 minutes each and my phone stays topped off all day and night and the case is usually 1/4 to 1/2 down could go 2 days without recharge. I am a power user only make about 6 calls a day but text and internet about 4 or 5 hours a day.

Did you find this review helpful? Yes No

N/A
Order Date : 8/9/2013

Rating + 1 Seller never shipped!

They created a tracking number, but it appears they never shipped my order and did not answer my email.

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N/A
Order Date : 3/29/2013

Rating + 1 RETURNED

I purchased Sandisk MobileMate Micro SD & M2 Reader. They didn't work, so I returned them under RMA. THEY LOST THE RETURNED RMA'ED ITEMS, and refuse a refund. I don't recommend purchasing from this merchant - they're not NEWEGG.

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ztipst
Order Date : 2/10/2013

Rating + 5 I would buy from them again

CTCStore shipped quick, product arrived in-tact and I was billed what was agreed upon. Can't ask for more!

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Beaver
Order Date : 2/10/2013

Rating + 4 Good seller

Smooth transaction and seller shipped quickly.

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Bilal52nd
Order Date : 2/16/2013

Rating + 5

Excellent case at an unbelievable price.

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JL
Order Date : 1/24/2013

Rating + 1 No response for RMA

The reader was received crashed and had 20 cents postage due. Contacted them for exchange but no response.

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copper701
Order Date : 12/26/2012

Rating + 1 NOT Shipped

I have sent emails requesting status update on an item that says it shipped 30 days ago. No one will respond. Poor service and item is MIA.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    1. Refunds will be processed within 7 business days after CTCStore has received the returned product.
    2. Shipping charges may be refunded if the return is due to an error by CTCStore. In all other instances, initial shipping charges will be deducted from the refund.
    3. The customer is responsible for return shipping fees.
    4. Defective/incorrect items will not be charged any restocking fee. The postage of returned items will be refunded only for USPS 1st class mail with delivery confirmation service.
    5. A 10% restocking fee will be charged to sealed items or bulk items, and a 25% restocking fee will be charged to opened items
    6. For items with free shipping, we will deduct a shipping charge of $2.95 per item from the refunded amount plus restocking fee.
    7. Refunds will be made in the same form of payment originally used for purchase.
    8. No returns will be accepted without an proper RMA Number.
    9. Product warranty applies to defective units for replacement as specified within product packaging for each individual product.
    10. A missing item or damaged product fee will be charged for any used product or any product missing its original box, packaging material, contents, accessories and/or manuals.
RMA instructions
    If you have read and agree to CTCStore's refund policy and receive the RMA #, please ship the item back to:

    CTCStore.com
    PO Box 385
    Lake Hiawatha, NJ 07034-0385

    Please include the RMA number by using USPS 1st Class Mail with delivery confirmation service.
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