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FashionUGo Seller Profile 626-965-3428 Email This Seller See all products from FashionUGo
FashionUGo offers 2 brands for HER and HIM - Reneeze for HER and Arider for HIM. With more than 15 years of experience in creating shoes, we passionately introduce trendy, stylish, comfort, and affordable shoes every season of the year. Focusing on footwear needs in general, FashionUGo sets the Reneeze labels on casual flats shoes, sandals, slippers, sneakers, high-heels and mid-heel sandals, dress pumps, and fashion boots - all according to your seasonal needs!
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Standard Return Policy
Full refunds are NOT applied to products that were shipped to the customer in the correct size, color, good conditions and that are not at fault of FashionUGo. In these cases the customer will be charged the shipping fee to and from the FashionUGo warehouse. Fees will be deducted from the the product(s) total and the remaining amount will then be refunded to the customer. *All Returns received without the original shoe box will be charged a 20% fee from the product price.
2. Follow instructions to fill out the Return Instruction Sheet that enclosed in the original package you received.
3. Enclose the Return Instruction Sheet in the package that you want to return and drop it off at the UPS store/customer center/drop box or USPS.
4. We will process your return request within 5 business days after we receive the return package.
5. Please note that (A) Do NOT tape or label on the original shoe box; (B) Fill out the Return Instruction Sheet as details as possible to ensure quick processing of return request; (C) Call/email us to inform the reason of return, which is the key of decision who should pay for the return shipping fee.