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Seller#: 0UH8ISD1U0FNL771D

Ness Electronics, Inc. Seller Profile 651-251-5696 Email This SellerEmail This Seller  See all products from Ness Electronics, Inc. See all products from Ness Electronics, Inc.

8am-5pm central time Monday-Friday

We are a 2nd generation family owned distribution company in business since 1964. Customer service is our number one priority.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (362 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 308 Reviews
newegg
84%
Good Rating + 4 35 Reviews
newegg
10%
Average Rating + 3 3 Reviews
newegg
1%
Poor Rating + 2 2 Reviews
newegg
1%
Very Poor Rating + 1 14 Reviews
newegg
4%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
pyro2547
Order Date : 1/1/2015

Rating + 1 Horrible Shipping!

Purchased Next Day Shipping...it arrived 4 days after I purchased the item. I was told items don't ship on weekends, well that's not next day then. Rip off!

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Brad B
Order Date : 1/19/2015

Rating + 5 sony xl-5100 Lamp

Am waching TV All Is Well Thanks.

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N/A
Order Date : 12/26/2014

Rating + 5

Great service and the fastest shipping i've ever received. An absolute pleasure to deal with.

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Tony
Order Date : 12/13/2014

Rating + 4 Fast Delivery

Product, TS-CL110UAA, was received quickly and sufficiently packaged to prevent breakage of the bare bulb I ordered. However, the bulb generated a vertical shadow down one area on the left side of the screen.

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ckorbs
Order Date : 11/24/2014

Rating + 5 TY-LA1001 Replacement Lamp

After trialing 2 defective replacement bulbs from other suppliers, I found this OEM Philips lamp thru Newegg. The price was the best I could find for a Philips lamp (note, do not buy anything else), it arrived on the date expected, and works beautifully. the housing construction is solid and the brightness of the bulb is on par with the original lamp.

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N/A
Order Date : 7/7/2014

Rating + 5 Ness Electronics, Inc. Seller Review

The Seller Ness Electronics, Inc. has handled a few issues with a product I purchased through them and newegg with ease and speed. They upheld the warranty from the manufacturer and painlessly helped me through a somewhat difficult and lengthy replacement process due to a poorly made product and some bad shipping and handling of fragile merchandise. (not Ness Electronics fault) Their customer service is friendly and knowledgeable, and in my experience with support services they are by far the fastest to answer a phone. I will definitely be buying from them again.

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Speckled Penguin
Order Date : 9/23/2014

Rating + 5 Wonderfully Fast

I order this and literally the next day I received my Hakko. Fabulous.

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N/A
Order Date : 6/15/2014

Rating + 5 Quick Sender

I received the purchased product about 3 days earlier than expected. Excellent in my opinion.

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Vash_Stepler
Order Date : 6/30/2014

Rating + 5 Very helpful & nice!

Talked to their representative that was very helpful.
Even gave me tips on how to use the item that I bought from them effectively!
THANK YOU GUYS!

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Psyprian
Order Date : 4/13/2014

Rating + 5 Fast Shipping.

Top Notch shipping and product.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Returns accepted within 30 days of purchase for a refund. All products are covered by the manufactures original warranty.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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