Jack's Country Store Seller Profile 888-665-4989 Email This Seller See all products from Jack's Country Store

Founded in 1885, when the area was still part of Washington Territory, and now thought to be the oldest continuing retail business in the state, Jack’s Country Store maintains traditions of rural America. Our general mercantile is the real thing, a fact that becomes immediately evident to first-time visitors who marvel at the wood floors, rolling track ladders, enormous oak showcases, and a beautiful stained glass ceiling, all functional fixtures in the store.
Opening our store doors in the New Egg marketplace allows our store to serve new customers across the country, with our same commitment to service and quality products.

We also invite you to visit our store in Ocean Park, Washington. Our city-block sized building is filled, literally from floor to ceiling with our old-fashioned offerings.

We would love to receive feedback from you, our valued customer, on how to improve our service to you.

Thank you for your interest. Please feel free to contact us with any questions you may have.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

Review Summary (13 Reviews ):
Excellent	8 Reviews	61%
Good	4 Reviews	31%
Average	0 Reviews	0%
Poor	1 Reviews	8%
Very Poor	0 Reviews	0%
Excellent	0 Reviews	0%
Good	0 Reviews	0%
Average	0 Reviews	0%
Poor	0 Reviews	0%
Very Poor	0 Reviews	0%
Excellent	5 Reviews	62%
Good	2 Reviews	25%
Average	0 Reviews	0%
Poor	1 Reviews	13%
Very Poor	0 Reviews	0%

Reviewer	Seller Review
N/A Order Date : 12/21/2012	12/30/2012 11:22:15 AM Excellent service Jack's got my order in the mail with an hour and it arrived in Southern California the next day- that's service! (of course, the US post office managed to send it on a trip around California and delay it a week but that's another story). When I called customer service about my wayward package, they were very helpful and checked tracking and addresses. I would purchase from Jack's again. Did you find this review helpful? Thanks for the valuable feedback you provided!
N/A Order Date : 4/16/2012	5/1/2012 7:07:37 PM Kack's is great perfect product with very fast delivery 0 out of 1 people found this review helpful. Did you? Thanks for the valuable feedback you provided!
PeaceBrew Order Date : 12/16/2011	12/31/2011 5:42:26 AM Thank you! Thank you for contacting us when the item we ordered was not in stock and selecting a comparable item to replace it. We are happy with the selection and appreciate you taking the time to offer a replacement. 0 out of 1 people found this review helpful. Did you? Thanks for the valuable feedback you provided!

Standard Return Policy

Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: 15.00%

RMA Policy

You must request a RGA (return goods authorization) number before returning any items. Please send a request to: service@jackscountrystore.com Please include your order number, your name and telephone number, and the reason you wish to return the item. (If the item is defective, please read the manufacturer's defective policy.) The item must be complete, in original packaging, unused, and in saleable condition. You are responsible for all return shipping costs and insurance necessary to assure safe delivery to us. A copy of your invoice with RGA number must be included with merchandise. Credit will be given after the item has been received and inspected by Jack's Country Store. Items returned without an RGA number will be charged a $25.00 restocking fee.

RMA instructions

Please contact us for return instructions.