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Seller#: 0UH8ISD1ZJL2N4814

Jomashop Seller Profile 877-834-1434 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Jomashop See all products from Jomashop

Jomashop.com has been in the wholesale and retail trade of luxury goods such as watches, fine writing instruments, handbags, luxury crystal since 1987 here in New York. Jomashop has been providing its customers a combination of price, selection and service for over 20 years. Our goal has been to earn the trust and satisfaction of the customer. We offer competitive pricing, but we also knew low prices alone could not make our business superior. We are determined to combine honest and helpful dealings with outstanding service before, during, and after the sale.

Our success is due to the long, continued relationships with our customers. Whether you're shopping with us for the first time or have bought from us many times before, our goal is to make your shopping experience as informative and as easy as possible. In addition to our online services, you can phone and speak to our experienced customer service representatives for more personal and spontaneous assistance. Your comfort, security and confidence are our utmost concern. All transactions are digitally encrypted using the latest technologies. We never share your information.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (454 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 306 Reviews
newegg
67%
Good Rating + 4 54 Reviews
newegg
12%
Average Rating + 3 22 Reviews
newegg
5%
Poor Rating + 2 16 Reviews
newegg
4%
Very Poor Rating + 1 56 Reviews
newegg
12%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Poetiq
Order Date : 11/29/2013

Rating + 4 Got It In A Week

At first the shipping/tracking number had me a bit confused. I then emailed them and they told me they were shipping my item via UPS to the Post Office.

There was a fiasco at the Post Office but I finally got my item.

Quality packing and a great watch! Thanks

Did you find this review helpful? Yes No

Ruben
Order Date : 9/27/2013

Rating + 5 Awesome Buy!!!!!

This Was an awesome buy at this price!!!!

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Howard
Order Date : 4/27/2013

Rating + 3 Good vendor

Curiously, when the purchase was confirmed, the tracking number that came from the vendor was useless gibberish. The number meant nothing on any carrier. The box did arrive in a timely fashion via UPS. The box did have a valid tracking number on the label.

The item was nicely packed and arrived in good condition. I'd buy from them again, but I know I won;t be able to track the item.

Did you find this review helpful? Yes No

Z.
Order Date : 4/12/2013

Rating + 1 Worst Shipping I've experienced

Received notification the item was shipped on 4/15/2013. As of 4/26/2013 item still not here. Tracking number does not show up in the "shippers" website. Wish zero eggs were a choice and that I read the other current reviews prior to ordering. I wouldn't have ordered it from Jomashop. Will dispute the charge on the credit card if it does not arrive by the card cycle date.

Did you find this review helpful? Yes No

td8
Order Date : 5/29/2012

Rating + 1 Dont buy. Go through manufacture

Products are junk. They don't last. My rose gold band on a watch I bought my girlfriend started to fade after 3 months of wearing. Nothing this company can do but if I would have bought through the manufacture, I would have been able to return it.

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popovcell
Order Date : 4/10/2013

Rating + 1 irresponsible employees

I'm not the first one to complain about this store - irresponsible employees - just read the other reviews! finally wake up!

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Phil
Order Date : 4/6/2013

Rating + 1 Horrible

Still haven't got my item yet, and its going on 3 weeks, I ordered it, paid and it said ships within 5-7 days, all lies. Do not buy from this Jomashop. Cant to see what will be wrong with my watch when it finally arrives.

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Chris
Order Date : 1/18/2013

Rating + 1 Worst Service I've experienced

I've been trying to get them to replace a defective watch for more than a month now and I still have made no progress. They are not putting any effort into helping me out. They continuously ignore my messages.
I wish Zero eggs was a rating choice.

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molson
Order Date : 1/20/2013

Rating + 1 So far, not great

The product shipped quickly, however the watch band broke after less than 2 days. I requested an RMA label through Newegg's process of contacting the seller, and I have not received a response. It's been about 10 days.
Jomashop's return policy is that they must be notified within 5 days. I better not have an issue on this return....

I will update my comment if/when I hear back from the seller.

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N/A
Order Date : 1/28/2013

Rating + 3 Mostly Happy

The item came outside of the 5 to 7 day window. Sat in order processed for 3 days.

Item arrived, with sticky smudges like it had been used. Batteries were basically dead upon arrival.

Got about 5 minutes of use. Product did what it was supposed to.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    If you are not satisfied with your purchase, you may exchange or return it for a refund (excluding shipping and handling charges) within 30 days from shipping from our warehouse, subject to a Return Merchandise Authorization from JomaShop.com. Remember, the cost of shipping will be deducted from your total refund. A return merchandise authorization number can be requested going to http://www.jomashop.com/jormafo.html, please see our note below regarding Special Orders. All purchases, accessories, serial numbered security tags (if provided), and packing materials must be in new condition to avoid refusal of the returned merchandise or restocking fees. All returned or exchanged items must be in new condition, in their original packaging, and must include all packing material, blank warranty cards, manuals, and accessories. ANY SIGNS OF WEAR OR REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR RETURN.

    * If when you receive your purchase, there are any noticeable discrepancies or damages, or if the item is not what was ordered, please contact JomaShop.com within 5 days of receipt of your shipment to make the necessary corrections.
    * If a return shipping label is provided via email, please print the label and tape it to the shipping carton.
    * We do not reimburse or refund shipping charges if a third-party shipper is used, such as Mail Boxes Etc. or Postal Annex.

    Special Orders
    Select items sold on Jomashop.com may be considered a "Special Order" and subject to a limited return policy. A "Special Order" may be items that we do not have in our warehouse, items that we do not have on our website which are special ordered from our distributor, or orders that have a sale price equal or greater than $4000, the return of these items/orders will have a restocking fee of 8% or final sale policies unless otherwise agreed by the Jomashop.com staff via mail, fax or e-mail.
RMA instructions
    Please note: RMA restocking fee usually between $12 and $60 depending on the item(s) purchased and shipping used to originally ship the item to the customer.
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