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Seller#: 0UH8ISD1ZJL2VT09B

DiscountTVLamps Seller Profile 800-251-9409 Email This SellerEmail This Seller  See all products from DiscountTVLamps See all products from DiscountTVLamps

Welcome to DiscountTVLamps.com on NewEgg. We offer a full assortment of DLP & LCD Projection replacement lamps, and carry only the best quality lamp replacement in the market. We have the most competitive prices for the original replacement lamp; and provide best customer service with fastest quick around time in the industry. As the Industry-Leading Philips Lighting Distrubtor, we gaurantee that your products are direct from the source - Shipped Today!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (189 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 133 Reviews
newegg
70%
Good Rating + 4 17 Reviews
newegg
9%
Average Rating + 3 5 Reviews
newegg
3%
Poor Rating + 2 8 Reviews
newegg
4%
Very Poor Rating + 1 26 Reviews
newegg
14%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
B P
Order Date : 1/29/2014

Rating + 3 Not easy to contact

Our end user refused the product after we tried to contact you to let you know it was shipped after they needed it. We are still waiting on credit, after several emails have been sent. We have not received a response.

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N/A
Order Date : 12/9/2013

Rating + 5 Great Customer Service

Responded very quick to my emails, helped me fix my issue in a timely manner and even went the extra mile when it came to returning the part I received for the part that i needed. i will defiantly order from them again.

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CEC
Order Date : 10/1/2013

Rating + 5 Great seller

I researched this product for a couple of days. Was worried about buying a cheap replacement. SoCal OEM sent me the quality advertised product very quickly. I installed the product and was very pleased with the results. Thanks SoCal

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Bogy
Order Date : 9/13/2013

Rating + 5 Replacment lamp

Received the lamp within days of purchase. Packaging was over the top! No way it could have gotten damaged! and its a genuine Philips lamp!!
Replacing the lamp was easy and my Samsung DLP looks as good as the day I purchased it 7 years ago! I'm very happy. At this price there is NO reason to buy some cheap knockoff lamp that if your lucky will only last 12 months.

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N/A
Order Date : 9/2/2013

Rating + 3 faulty item

Ive tried to contact new egg from the website..nearly impossible to navigate...received our new lamp for our tv..put it in our tv the same day we recieved it....turned on the tv...screen came on and the lamp instantly blew...very disappointed. Unable to find a way to reach someine to get it replaced and a new one sent out. Immediate reaction would be appreciated
thank you
Lisa Morris

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Unsatisfied Customer
Order Date : 8/6/2013

Rating + 1 Bait & Switch

I placed an order Aug 6 through Newegg for an OEM DLP bulb LG P/N 6912B22007A. The order was filled by marketplace seller SoCal OEM. Before ordering I called Newegg, spoke with Shanelle, and asked her if infact what I was buying was an OEM bulb. She referred to the webpage description indicating it was the OEM part number as described. The wrong bulb arrived and it's not even close to the original OEM bulb. I called Newegg and was told I had to contact the market place seller which I instructed the Newegg representative to do as I bought it from Newegg. He tells me it will take 7-10 business days to get a response on a return request!! I was then asked if there was anything else the Newegg representative could do for me! You've got to be kidding.

1 out of 1 people found this review helpful. Did you? Yes No

umccullough
Order Date : 3/20/2013

Rating + 3 Check what you receive before installing

Item description said it was a "Philips" bulb, but what I received was an "AMLamps" bulb (which generally retail for about 1/4-1/3 the price I paid).

Seller claimed the wrong one was sent, and provided RMA. Seller also said they would reimburse my return shipping, but I never saw the $6.85 USPS postage credited back to my card.

Ultimately, the lamp I received the second time was labeled "Philips", so I feel that I have gotten what I ordered, but the hassle of RMAing what I initially received makes this a questionable value. Next time I'll probably just shop elsewhere.

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Crackedegg
Order Date : 12/24/2012

Rating + 1 OEM-Not Hardly!

If I could give them a cracked egg I would! We ordered a replacement bulb for our 65 inch Mitsubishi Tv. The bulb took 2 weeks to get to us... Once installed it worked fine but starting causing our Tv to heat up. After only 2 months the bulb went out and became completly inoperable! I have gone back to the item number here on Newegg and I find it very odd that there are only two reviews that are wonderful but none that tell the truth about the part or about the company that sold the part. Newegg needs to do itself a favor and cut ties with a company that is selling subpar parts and not standing behind them. What a joke. I will never purchase from Newegg again.

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N/A
Order Date : 12/21/2012

Rating + 1 Not OEM

this was not an OEM part. The screw/bolts would not fit. I had to re-fit the lamp housing with the old hardware.

Part ordered on the 21st, Tracking number issued the same day with the notation "SHIPPED"

later revised as "Electronic Shipping Info Received" on the 25th.

Part delivered on the 28th, one week later.

misleading shipping info, late delivery and a non conforming non-OEM part that required modification.

I'm wondering how long before it burns out.

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mak
Order Date : 12/4/2012

Rating + 2 Reserve opinion for final results

Sales Order Number: 114482199 received in damaged condition
After some to do Robert (support@mitechnologiesinc.com)
and I agreed
he would charge me for a 2nd bulb and mail it as soon as possible
he e-mailed me a shipping label to return the original broken bulb
He would issue full credit for the 2nd charge of $76.14 only after he received 1st damaged bulb back
We received the shipping label see attached
We received the 2nd bulb over the weekend and installed it TV is working fine
We took the broken bulb back to UPS today with the shipping label attached
confirmation bulb that was received in damaged condition was left at UPS December 17 11:26AM tracking number 1zby93x909206726

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We accept returns for refunds only on defective products for up to 30 days from shipment arrival. All TV lamps have a 6 month exchange warranty from DiscountTVLamps.com except Front Projection Lamps which have a 90 day warranty. Testing fees may apply to items claimed defective after the first 30 days.

    Unwanted items may be returned within a 7 day period from the date of arrival. All returns are subject to a 20% restocking fee + cost of shipping. If free shipping is provided in the sale, the customer is still responsible for the shipping fees incurred by DiscountTVLamps. Items must be in the same condition as originally received by the buyer.

    Standard shipping cost will be refunded if the product(s) returned are found to be defective. We recommend having a tracking number for all the return packages to avoid lost package issues. We can issue a refund once we receive the product back.
DLP Replacement Lamps Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
RMA instructions
    The customer must contact us first and obtain an RMA number for any warranty or return. If proper procedure is not followed, the shipment will be refused.
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