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Seller#: 0UHIQWIK1U4U3E3CA

RED TAG Seller Profile 800-719-4320 Email This SellerEmail This Seller  See all products from RED TAG See all products from RED TAG

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To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (28 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 8 Reviews
Good Rating + 4 4 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 16 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 3/25/2014

Rating + 1 fake card

The card is fake and filled with errors. Redtagonline will not respond to my inquiries for an RMA and after reading other reviews of this reseller I am not expecting much. Newegg, you are going to lose a lot of customers letting these guys scam people on your site.

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Order Date : 4/1/2014

Rating + 1 Bait & switch scammers! Terrible customer service!

Giving these scammers one egg, because 0 is not possible.
I received an email about the memory card I ordered being "upgraded" to a different one - which was slower and did not fit my needs. Not as a question, but simply statig the fact. After numerous emails and phone calls (not a single one has been answered) I received the wrong card. Until today (2 weeks later) I was unable to get in touch with the seller. AVOID!
Seller Response:Hello. An email was issued to notify you that the brand ordered was out of stock. There was no response. We apologize for the delay in shipment. Thak you.

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Order Date : 3/29/2014

Rating + 1 Fake!!!!

They sell fake Samsung Micro-SD cards. EVERY card I've bought from them were imposter cards and the bad thing is that Newegg is still allowing them to supply for them!!! Newegg drop this company fast before it ruins you!!!!!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/14/2014

Rating + 5 Quick and helpful service

So i ordered an MAC lipstick on this site from Redtagonline. Since i didn't know if it was the right type i called them to ask for some verification and the representative was helpful and resourceful. no more than a few hours after making my order was there a tracking number. I will use them again.
Seller Response:Thank you.

0 out of 2 people found this review helpful. Did you? Yes No

Shane Southwood
Order Date : 4/3/2014


Ordered 128GB micro sdxc card thinking it was a good price. Instead, I received a much smaller capacity card that had been modified to report itself as being a 128GB card. I was convinced that newegg was a trustworthy source of technology, but those days are apparently behind us. This seller also lists the same card on the SEARS/KMART marketplace. I have to give the seller 1 egg to post this review, however I wish I could give -100 eggs.
Seller Response:Hello the brand ordered is a Generic brand stated in the listing. Please check product listing correctly before ordering. This will avoid any misunderstanding in the future. Thank you

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Order Date : 3/24/2014

Rating + 1 Fake SD Card

The card was a fake. It was actually an 8Gb card made to look like a 128Gb Card. It cost me time and money. I had to pay to send it back and then they charge me a restocking fee, that's how they make their money selling these fakes I guess.
Seller Response:Hello. The item ordered was a generic memory card as the listing stated. Please review product listing correctly before purchasing. If you prefer a branded item it will cost more for it. Please consult the return policy as well. It will avoid any misunderstanding in the future. Thank you.

0 out of 1 people found this review helpful. Did you? Yes No

Joe U
Order Date : 3/29/2014

Rating + 1 Poor Quality Control by Seller

Ordered 2 MicroSD cards, received only 1 card even though Packing List stated 2. Waiting for response from seller.
Seller Response:You emailed us after business hours. We are here monday -Friday 9 Am - 5PM. Allow 24 hrs for update via email. As a result of this negative review the second item has now been refunded. Please check our store hours it will avoid any misunderstanding in the future. Thank you.

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Order Date : 3/28/2014

Rating + 1 SAMSUNG 64GB MicroSDXC Ultra High Speed (UHS-1) Class 10 Flash Card Model MB-MPCGC/AM

It should take far less than 7 days to authorize a payment. If it was worth the time, I'd cancel/return my order simply to not support a company that doesn't have their systems up to par with todays standards. I'm not ordering from a magazine here and i understand this is not a drive through MicroSD card purchase but come on, 7 days?

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Order Date : 3/21/2014

Rating + 1 Fake

they sell fake electronics avoid there are scamers

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Order Date : 2/28/2014

Rating + 1 poor service

First received mail on March 1 with tracking number saying item shipped. Kept checking USPS website. Finally showed up on March 6th that they received electronic shipping info. Item still didn't actually get shipped until March 13th almost 2 weeks after I was told item shipped.

5 out of 6 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    All items should be returned in the original condition sent. Packages returned without an RMA# will be subjected to a 15% restocking fee.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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