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Simple Cell, Inc Seller Profile 410-800-4288 Email This Seller See all products from Simple Cell, Inc
Simple Cell, Inc. started in 2008 and prides itself on bring savings to it's customers. We utilize our partnerships with large US distributors and retailers to source overstock and end of life product in bulk. We pass the savings on to our customers therefore bringing products to our customers at rock bottom prices. Simple Cell, Inc. sells a wide variety of cell phone and smart phone accessories. Our inventory includes: earplugs, earbuds, headphones, batteries, power cords, phone chargers, cases, micro sd cards and screen protectors from the most popular manufacturers.
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Standard Return Policy
To return an item to us, you will only need the following:
•A valid issued return merchandise authorization (RMA) from us;
•The original manufacturer’s box with the UPC still intact; and
•All accessories, manuals, and materials provided with the original item
Information about how to contact us can be found within our Newegg.com Account.
Please do not write the RMA number on the manufacturer’s box as this may affect your return. Additionally, please send us the appropriate tracking information so we are able to verify that the item has been delivered to our returns center.
In either case, your return does not have to be back in our warehouse within 30 days, but it does have to be in the possession of the shipper within 30 days. Once given to the carrier, the carrier has up to 14 days to return the item to us. We encourage you to get tracking and insurance so you can assure your return is received and processed without issue.
If we determine that you are ineligible for an RMA, then please contact the manufacturer to see if they may assist you under the terms of their warranty.
Headphones and Accessories Return Policy
Standard Batteries & Chargers Return Policy
Cell Phones - No Contract Phone Return Policy
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.