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Digiliant Seller Profile 800-306-2199EXT2 Email This Seller See all products from Digiliant
Digiliant was founded on more than 19 years of experience of computer hardware support and custom server designs to provide Network Storage Solutions to meet the needs of today’s growing businesses. Our Network Attached Storage (NAS) systems and iSCSI SAN solutions provide a much more simple, yet powerful platform to meet the high demands of File Serving and Data Storage for small to mid-sized businesses, larger corporations, and educational and government facilities as well, including the military and their contractors.
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Standard Return Policy
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.