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Hezong Development Technology Limited Seller Profile 800-390-1119 Email This SellerEmail This Seller  See all products from Hezong Development Technology Limited See all products from Hezong Development Technology Limited

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Hezong Development Technology Limited was founded in 2002 ,which is specialized in Adapters,converters,headset and marketing of cell phone accessories.We provide an extensive line of high-performance electronic products.

Hezong Development Technology Limited is dedicated to providing quality products to our customers. All the goods go through four quality control processes at our warehouse before shipping.

We promote the luminance and brightness of hottest electronic products. We always keep good quality, quick service and competitive price for the global customer..

With passion and splendid dreams, all members of Hezong Limited will work together to make sure we will become an internationally competitive manufacturer and wholesaler of electronic products.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 2 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 11/25/2013

Rating + 1 Does not include power adapter

The description: "7 Port High Speed USB 2.0 Hub with Power Adapter..."
There is a connection port on the side for a power adapter, but no power adapter came with the product and, by the unit packaging, it doesn't look like one was meant to be included. So, the description is misleading and I didn't get what I thought I was getting - thus only 1 egg.
I like the unit itself in that it has individual switches/lights for each port, but I'm hesitant to use all 7 ports on the hub without a power adapter (I don't want to burn out components on my mobo by trying to draw too much power through the usb cable alone - I know that shouldn't be possible given the usb spec, I guess I'm just overly cautious).
The shipping package was unusual in that is was the unit package wrapped in a thin layer of bubble wrap and opaque tape (then the shippng label and clear tape). Definitely done on the cheap, but it came undamaged all the way from China, so I guess I can't complain about that.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 9/4/2013

Rating + 1

This USB cord impaired computer "boot-up" in Windows 7 and also spontaneously stimulated phantom printing from an HP Laser Jet. Unacceptable product

0 out of 4 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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