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The Black Bow Jewelry Company is about giving with meaning. We believe the most thoughtful purchase is one that "ties" the gift to a special and memorable time in your life. Those moments could be just about anything - the day you were engaged, the birth of a child or something as simple as a special day with a loved one.
When you give a gift of jewelry from The Black Bow or purchase one for yourself, we know that your purchase embodies a special and unforgettable moment in time. To better capture those moments, everything we sell includes one of our custom, Black Bow Gift Boxes.
We have selected our items to ensure that each one is a treasure you will be proud to give and excited to own. Each one worthy of your special moment.
In addition, we offer a 100% Satisfaction Guarantee and a 100% Quality Assurance Guarantee on everything we sell. We invite you to browse through our selection of rings, earring, bracelets, chains, necklaces, pendants, anklets and toe rings and find something special.
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Standard Return Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: No
Returns and exchanges on all items, except for watches, are gladly accepted if received within 30 days of date of shipment and accompanied by a sales receipt. Watches are subject to a strict 15 day return policy, after that time, damaged or defective watches must be directed to the manufacturer’s service center for repair or replacement. More specific details can be located on the warranty card included with each purchase. All returned items must be in new condition and cannot show visible signs of wear or have been altered in anyway. For gift recipients, we will be happy to refund the purchaser upon your request.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information. 2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button. 3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry. 4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us. 5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.