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Seller#: 0UHOPTYV1U4UXWA6D

healthdesigns Inc Seller Profile 888-885-4425 Email This SellerEmail This Seller  See all products from healthdesigns Inc See all products from healthdesigns Inc

Making natural health affordable since 1997.
We have earned the trust and respect of our customers around the globe who rely on us to deliver the best value on every order. We have worked hard to continually expand our offering and carry over 30,000 products to date with more added daily. We know there are many places to shop for your supplements which is why we compiled the list below. When you add these points up, we hope you find our company to be the best value on every order compared to any other company.

1. Customer Service
While we are a growing company, we realize we owe everything to you - our customers. For this reason, we are dedicated to maintaining a culture that is customer service centric. This means every decision is made with you in mind. Being a company that operates online offers many advantages but can at times seem impersonal or distant. You may wonder "Is there anyone behind this company?". Well we are here. Just contact us with a call, email, or livechat and we would be happy to help with any questions you may have.

We are not perfect. If you have an idea for improving our service, we would love to hear from you. From brand requests to delivery options, your input is crucial. Our goal is to deliver the tools you need to stay healthy.

2. Value
Discount Pricing: We believe in delivering value on every single order. One of the reasons we started was because shopping locally is not only time consuming and difficult, but many times quite expensive. By using smart purchasing practices, we are able to offer pricing 30 - 60% lower than retail. Combine that with our free shipping options direct to your door in several days, and staying healthy becomes much more affordable (and easier).

3. Fresh Inventory
With so many choices for your health supplements, it is important to remember that these products require special handling and storage. This is why we have invested in a climate controlled storage facility for all our products. We have additionally added a freezer zone for temperature sensitive items like probiotics. If your order ever requires refrigeration in storage or shipping, we ensure it will be handled accordingly at no cost to you.

4. Shipping & Delivery
We ship all orders from our facility in Indiana (View on Map) direct to your door. We are strategically located in the Midwest, which means orders deliver domestically within days regardless of where you live or what coast you're on. It also means we endure endless cold winters (all for you!).

6. Environment
All new packaging we purchase is SFI Certified (Sustainable Forestry Initiative) which ensures minimal impact on the environment. We work directly with Welch Packaging, a local company, to ensure we continue to find new ways to minimize our impact on the environment.

Additionally, all materials including paper, plastics, cardboard and packing materials are recycled at our facility to Recycled New, a local company. We always reuse these materials when possible to ensure their life cycle is extended and they provide the greatest benefit.

7. Selection
We are constantly expanding our inventory levels to ensure you get what you need as fast as possible. For this reason, all items not only list whether they are in stock or not, but how many we currently have available. Our goal is to have transparent product information and availability for you.

8. Privacy and Security
Healthdesigns does not rent, sell, or expose any of your information to any other company. Ever. This includes any information collected through orders or other resources. This data is stored on private servers with the latest encryption technology. Additionally, we do not store any credit card information on our systems.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (49 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 28 Reviews
newegg
58%
Good Rating + 4 7 Reviews
newegg
14%
Average Rating + 3 7 Reviews
newegg
14%
Poor Rating + 2 2 Reviews
newegg
4%
Very Poor Rating + 1 5 Reviews
newegg
10%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Lis
Order Date : 10/21/2014

Rating + 5 Quality product, fast and accurate shipping!

Just received the Palm Tea Light Candles 2 days ago and they are as expected. The processing, shipping and receipt of the order was excellent!

Did you find this review helpful? Yes No

Lady Joules
Order Date : 1/11/2014

Rating + 3 SUPER Slow Shipping!!!

I placed my order on a Saturday, they shipment wasn't started until Monday night, I selected the 5 day shipping, it is now Saturday and is not scheduled to arrive until next Tuesday. Ridiculously slow shipping and my workouts are suffering because of it. I will seriously have to weigh the benefit of lower product cost with the hassle of having to wait longer to receive the product before I order from here again.

1 out of 1 people found this review helpful. Did you? Yes No

scriptorex
Order Date : 1/12/2014

Rating + 5 Great!

Great product, great shipping!

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Frustrated
Order Date : 5/4/2013

Rating + 1 Never Shipped

Ordered twice from this company. Once they sent the product after i cancelled it because they were late sending. Next time they never even shipped the order. Done with them.

1 out of 1 people found this review helpful. Did you? Yes No

KPA
Order Date : 3/30/2013

Rating + 1 Super Slow Shipping

I will not use this seller again. Their communication was very poor to non-existent. And, the shipping time was incredibly slow. Bad experience; I don't recommend.

1 out of 1 people found this review helpful. Did you? Yes No

KPA
Order Date : 3/30/2013

Rating + 1 Terrible

I actually ordered this product through another well-known website. I guess that was my first mistake! I ordered it on 3/29 and it arrived today, 4/10. Yet, the claim was that it would take 5-7 days to arrive. NOT!

Plus, I received absolutely no communication from this seller and not shipping or tracking information. Everything I've ordered before from this other well-known website I've received in 3-4 days.

I am not happy with NewEgg or definitely with this seller. I would not use them again.

1 out of 1 people found this review helpful. Did you? Yes No

Zorro
Order Date : 7/26/2012

Rating + 4 good product at good price

Good product with no complaints other than the shipping method. The FedEx delivery person didn't even bother to ring the doorbell when the package was dropped off hence it sat in 100 degree heat for hours, thank you very much.

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Mark
Order Date : 7/24/2012

Rating + 5 Delivered sooner than expected

I received exactly what I ordered days earlier than what was listed as the earliest receipt date.

Did you find this review helpful? Yes No

Zorro
Order Date : 6/25/2012

Rating + 5 Great product, fast service, amazing deal

Ordered several bottles of cod liver oil from here and received them in two (2) days! And this was with FREE SHIPPING! Excellent deal and excellent service. I'll definitely do business with them again.

Did you find this review helpful? Yes No

N/A
Order Date : 5/25/2012

Rating + 5

I received the product promptly and it was the correct item ordered. I'm happy with my newegg.com experience.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    You may return most unopened products within 30 days of your order date for a full refund of the product price. There may be exceptions based on the item in questions, so please begin by emailing us at cs@healthdesigns.com or call 1-888-311-1146 to see if your items are eligible. Please note that shipping costs, though many times free for our customers, cannot be refunded.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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