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Seller#: 0UHOPTYV3O2L10F9D

TOMTOP Seller Profile 855-387-2480 Email This SellerEmail This Seller  See all products from TOMTOP See all products from TOMTOP

TOMTOP established in June, 2004. A Reliable wholesale and retail Online Shop with Diverse & High Quality Products where you can buy Products at Best Price with Free Shipping to worldwide !
We mainly deals various of articles for daily use products. We are specialize in video games, computer accessories, Mobile phone accessories, clothing, home and garden items, jewellery, media player, car accessories and so on. In the future. we will constantly enrich our items and try to do the best for the customers.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (946 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 580 Reviews
newegg
62%
Good Rating + 4 152 Reviews
newegg
16%
Average Rating + 3 68 Reviews
newegg
7%
Poor Rating + 2 23 Reviews
newegg
2%
Very Poor Rating + 1 123 Reviews
newegg
13%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 6/19/2015

Rating + 5 Mouse

Ordered a Mouse from them and it works great. Only shipping available was 5-7 days, but i received it in 4.

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N/A
Order Date : 6/16/2015

Rating + 1 slow to ship, non working cable

It took 3 days between ordering and shipping. Once it had shipped it took 7 days to get from California to Washington state. When the cable finally arrived it was DOA.

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Bella
Order Date : 6/14/2015

Rating + 5 wireless mouse

Works great and fast delivery. thanks!

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No fan of MarketPlac
Order Date : 5/11/2015

Rating + 1 See seller's shipping rating/comments

Seller's like this will ruin it for newegg.

After item should have arrived I asked about item and was informed "lost by the post office." From now on if newegg market is the only option I'll go to the original online market and buy it now.

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Paul
Order Date : 5/13/2015

Rating + 1 Shop Somewhere Else

Slow shipping. It has been weeks and still have not got the product I ordered. Asking for a refund!

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ER
Order Date : 4/17/2015

Rating + 2

Shipping read 1-3 days It took six days
There is absolutely NO directions!!!!
Installing without directions was very difficult and still is not working.

0 out of 1 people found this review helpful. Did you? Yes No

Don't bother
Order Date : 2/25/2015

Rating + 1 Never came in

Ordered a graphic tablet and it never came in. Immediately refunded it.

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 2/24/2015

Rating + 1 Horrible shipping AND customer service

This seller was extremely slow shipping the product and very unresponsive when requesting updates. If I had known this going in I would not have ordered from them!

1 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 2/27/2015

Rating + 1 where is my order?

they take forever to ship. tracking number provided 7 days ago is useless. i will never order from them again.

newegg, why allow this?

1 out of 2 people found this review helpful. Did you? Yes No

BlazinWidowMaker
Order Date : 2/21/2015

Rating + 5 outstanding

i ordered these and they were shipped and delivered in a timely manner, thats what i like to see. keep up the good work

1 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to us within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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