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CS Power Corp Seller Profile 626-288-8778 Email This Seller See all products from CS Power Corp
CS-Power.com proudly introduce the latest in electronics and accessories to our hi-tech hungry craving customers all over the world. Now we offer over 3,000 products in stock. Our staffs continue to take pride of each individual customer’s need. We strive for accurate orders, on-time shipping and post-sale customer supports. With our 15 years of online business experience and over 15,000 monthly sales, we earned a “Five Stars Services Rating" from Yahoo Shopping and Amazon, Bizrate & Nextag! Our knowledgeable staff are always by your side. You can shop with confidence and satisfaction.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
All products that we sell come with a one-year warranty and in such cases the product will be repaired at no charge. Customer only has to provide a $6.99 shipping charges (per item) for returning the product back to the customer.
After 30 days we do not exchange (defective item exception) or give refunds for any item we sell.
Non-defective items that are returned are subject to a minimum 15% restocking fee.
Any item that needs to be serviced or exchanged or refunded must be sent to us freight paid by customer.
Prices cannot be adjusted once the order has been made.
Shipping charges are non-refundable in any case as we cannot reclaim these fees from our shippers.
Customers are responsible to pay for any duties, taxes, customs and other clearance fees for orders shipped outside the USA .
We do not offer any type of insurance or warranty for damage caused to personal property or items used in conjunction with the products we sell.
Damage/Loss for items must be reported to the delivery company and to us within 1 week of receiving the ordered item(s).
Please remember that we are here to help our customers. We will do our best to meet your needs and satisfaction guaranteed.
Any return or refund of product that cause the order to be below the free shipping category, customer is responsible for the original shipping charge.
15% restocking fee will be charged for a refund or an exchange if the arrangement was process over 30 days. Restocking fee will not be charged for defective or damaged merchandise, which is caused by unpredictable circumstance. Misused or abused merchandise will not be accounted as defective.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.