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Seller#: 0UHOPTYV3O2L686EC

zeroUV Seller Profile 714-847-4525 Email This SellerEmail This Seller  See all products from zeroUV See all products from zeroUV

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

zeroUV is your premier source for sunglasses online. We are based out of sunny Southern California and getting this much sunlight year-round, we'd like to think we know a thing or two about sunglasses. We strive to deliver the best-quality sunglasses at the most cost-friendly prices and we stand by our products 100%. If for any reason you're unsatisfied with you purchase, please feel free to let us know and we'll make it right by you. That's a zeroUV promise!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (8 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 4 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 3 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 12/29/2013

Rating + 5 Awesome

Items received are items pictured... Great packaging... Fast shippin!!!

Did you find this review helpful? Yes No

Order Date : 8/5/2013

Rating + 1

I was sent the wrong item.

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Order Date : 9/13/2012

Rating + 1 Unresponsive Seller

Very unresponsive. Right lens came off from frame while I removed the protective film. Seller ignored my repeated requests to either replace or refund the item. I am very unhappy about this experience and will never buy from this seller again!

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Order Date : 9/13/2012

Rating + 1 Very unresponsive

Terrible, very unresponsive. Request for RMA inquiry three times and still no responses from this seller.

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Standard Return Policy
  • Return for refund within: 90 days
  • Return for replacement within: 90 days
  • Restocking Fee: No


    If you would like to return your purchase for any reason, please follow the instructions below:

    1. Complete the return form and include it in the package.

    2. Re-package your return items in the condition and packaging as it was received.

    3. Please allow 3-5 days for processing of returns and exchanges once the items are received in our warehouse. Returns will be promptly refunded to the same card used to make the original purchase. Please allow extra time for the refund to show on your billing cycle.

    4. All return shipping cost for exchange or refund will be paid by the buyer. All return shipments for defects or mishandling by zeroUV will be paid by zeroUV. Please contact us for procedure for defects or damaged items.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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