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Seller#: 0UHOPTYV3O2LGQC75

Xtreme Bike & Sport Seller Profile 620-331-7777 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Xtreme Bike & Sport See all products from Xtreme Bike & Sport

Hi, we are Doug and Dana Froebe, owners of Xtreme Bike & Sport LLC. We are a brick and mortar store in Independence Kansas. We work very hard to please our customers whether online or right here in the physical store. We carry all the name brands and can get anything that you can put on a bicycle.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (93 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 60 Reviews
newegg
65%
Good Rating + 4 12 Reviews
newegg
13%
Average Rating + 3 4 Reviews
newegg
4%
Poor Rating + 2 5 Reviews
newegg
5%
Very Poor Rating + 1 12 Reviews
newegg
13%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Louis Wu
Order Date : 3/8/2014

Rating + 1 Incredibly Bad

I really do not understand why Newegg keeps these guys as a supplier. I placed my order for 2 items. The item that shipped from new egg arrived 2 days early, the item coming from Xtreme, I received shipping notification the next day. Over a week later and the item still had not shipped. Emailed for information and was told, up to 4 or more business days before shipping. I had to point out I received my notification the day after ordering, kind of got into an argument with them, but the actually mailed it that day and I received my item in 2 days. It's this kind of service that gives Newegg and others a bad name.

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N/A
Order Date : 1/23/2014

Rating + 1 item does not work want sseal

item would not seal right and sell people dont like to help you tawlk with manger he ask for pic i just told him it not worth it and he told me they dont have problem with these thing but i see were a lot of people said they dont work oh well it int he trash

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ver
Order Date : 10/7/2013

Rating + 5 A+++

fast shipping ,received item on time.

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cipher_nemo
Order Date : 9/8/2013

Rating + 4 No problem, quick shipping

I was worried considering the other reviews here, but I had no issues with my order. Seller shipped it out very quickly, and arrived ahead of schedule. The only drawback was that it wasn't packaged very well. Product arrived undamaged though, so that's all that matters.

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Patriot
Order Date : 7/23/2013

Rating + 5 Bike Parts

Ordered bike brake pads and headset bearings. Order arrived quickly. There was a problem, some bearings were bend in transit due to improper packaging. Vendor handled problem to my satisfaction. Hopefully they learned to use better packaging for shipping.

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voltaicsca
Order Date : 3/27/2013

Rating + 3 Good product, slow delivery

There a lot of pretty bad reviews about this company, but I had a very satisfactory experience.
Contrary to many other reviews, all my products were new and just as they would come from the factory.
My only complaint would be that the shipping took about a week and a half. I called the store about the fact that there was no tracking information available after a week, and she was very polite. She told me she would look into it, and call me back, but never did.

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N/A
Order Date : 3/31/2013

Rating + 5 New Drivetrain!

I liked the prices and the fact shipping didn't multiply by the number of parts I put in my Cart. They goofed up, but corrected it immediately. I will do business with again.

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Unsatifisfied Cust
Order Date : 2/10/2013

Rating + 1 Hydrapak Wooly Mammoth Double Walled, Insulated Water Bottle: 20oz

When I placed my order for the 'Hydrapak Wooly Mammoth Double Walled, Insulated Water Bottle: 20oz', the available picture from the seller displayed only one color scheme--the color scheme I wanted. I realized later in the small print that there was no guarantee that the customer would
receive the color they wanted. Had I known that I would have made my purchase elsewhere so that I could actually pick the color I wanted--that I was paying for. If the buyer is going to receive any random color, then display all the available colors in the picture. Also, I was denied my request from the seller for an exchange for my preferred color. I would not recommend nor do business again with this seller.

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N/A
Order Date : 3/4/2013

Rating + 5 Perfect Sale

Awesome seller. I called to check on the order the day after placing it. They were VERY nice. Would absolutely purchase from them again. Once the order was processed shipping on literally overnight via UPS. Couldn't ask for more. Thanks again guys!

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N/A
Order Date : 2/24/2013

Rating + 2 Shipping and communication issues

The product was received as described, but the seller took seven full business days to ship and blatantly lied about this in an email.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Buyer must contact us within twenty four hours of receipt of the item. Item must be unused and in original packaging in resalable condition with all parts, papers and hardware included. Buyer must pay for the return shipping to us.
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