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Seller#: 0UHOPTYV4UKC106CC

Hisgadget Seller Profile 888-530-9912 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Hisgadget See all products from Hisgadget

We are a professional vendor for large scope of high quality electronic products, including computer accessories, consumer electronics, LED, etc. We strive to bring our buyers the best buying experience by providing top-notch customer service and best quality products with competitive pricing. Thanks for shopping Hisgadget.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2,988 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2,077 Reviews
newegg
68%
Good Rating + 4 524 Reviews
newegg
18%
Average Rating + 3 136 Reviews
newegg
5%
Poor Rating + 2 51 Reviews
newegg
2%
Very Poor Rating + 1 200 Reviews
newegg
7%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
KENNETH S.
Order Date : 8/22/2016

Rating + 1 Terrible customer service

I ordered wrong part. My bad. Seller will not reply to multiple attempts to return. Avoid them like the plague.

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Anonymous
Order Date : 7/23/2016

Rating + 3 Unsatisfied with product, but good customer service

Adjusting my review after a very helpful interaction with a person named Savi, a member of their customer service department.

I actually really liked the tablet at first, but it stopped working for me shortly after I received it and started checking out some of the features...who knows, maybe I just got a lemon. But if you do decide to purchase this product, at least you can be rest assured their customer service department will do whatever they can to assist.

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Anonymous
Order Date : 8/21/2016

Rating + 1 No Recive

No recive

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Taylor S.
Order Date : 8/8/2016

Rating + 5 Fast shipping, quality items, prices are affordable (sale specific)

-Highly recommend this seller.
-Fast shipping (8 days)

0 out of 1 people found this review helpful. Did you? Yes No

Anonymous
Order Date : 1/16/2016

Rating + 5 These Guys are Great to deal with.

These guy go above and beyond to make sure you are taken care of. 100% Recommended

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Wenhuan Z.
Order Date : 7/20/2016

Rating + 5 Excellent customer service

Item arrived with minor issue but the seller quickly resolved it. I am highly recommended this seller. Thank you!

0 out of 1 people found this review helpful. Did you? Yes No

arthur n.
Order Date : 7/20/2016

Rating + 5 HisGadget has great products and service

I've been very happy with the Hisgadget products that I have ordered through different sources. On the one occasion that a product didn't show up, it took one short e-mail and they shipped a replacement that was delivered in a few days.

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Mr. U.
Order Date : 8/6/2015

Rating + 5 One of the Best Sellers

Fantastic customer service, Great communication. i had to email them and they responded promptly.
Fast Shipping, good prices.
They do everything possible to make sure you are satisfied
Will buy from again

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Dave K.
Order Date : 7/4/2016

Rating + 4 Quick delivery

Item was delivered promptly although the tracking number was never able to sync with either Newegg or the the company chosen for delivery which ended up being the post office. From the far east to Michigan took 7 calendar days which was half the time expected. This is the fourth item ordered from overseas and all have been faster than expected and the products have so far all been in good working condition.

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Lawrence H.
Order Date : 6/23/2016

Rating + 4 Nice Customer Service

After initial frustrations with their processing and delivery I received an apology and a full refund (which is what I asking for) I was glad to see them follow through on customer service.

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We provide 30 day money back guarantee for all products we sell. Within the 30 day money back period, you may return the item back for refund for any reason (may subject to 15% restocking fee plus the shipping cost if the reason of the return is not our mistake). All products also come with one year replacement warranty. Within the warranty period, if the product is defective, you may return the item to us for exchange.

    Please note that we only accept returns with authorization. Please contact us to get an RMA number, before returning the package to us. Unauthorized returns may not be recognized or processed.

    If you have any other questions, please contact us with the order number and a brief message of your request.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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