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Seller#: 0UHOPTYV7NF27X434

CISINKS Seller Profile 626-575-0860 Email This SellerEmail This Seller  See all products from CISINKS See all products from CISINKS

We offer reliable and high-quality printing solutions for all your printing needs!

Our products are designed to help you continue printing at a fraction of the cost. You can save up to 90% purchasing our products over OEM products and still receive the features you love! We manufacture our products with your printing needs in mind and hold ourselves to the highest standards − both in the quality of our products and in our support to you. Your satisfaction is our top priority!

To learn more about we offer, feel free to contact us. We have a full time friendly support staff available to answer all your specific questions.

The CISinks staff welcomes you to browse our store!

Happy shopping!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (167 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 107 Reviews
Good Rating + 4 32 Reviews
Average Rating + 3 5 Reviews
Poor Rating + 2 7 Reviews
Very Poor Rating + 1 16 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 10/12/2014

Rating + 1 horrible response

I was accidentally shipped the wrong size filament 1.75mm instead of 3.0mm. When I contacted new egg about it they said contact CISINKS. So I did trying to get a simple exchange for the product I ordered. It has now been 5 days since and I have had no reply. I feel like I am getting the run around here.

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Order Date : 9/7/2014

Rating + 5 Happy customer! Fast shipping, product works perfectly.

Ordered on 9/7, received on 9/11. Product was professionally wrapped and secured. I popped the toner into my printer, and it printed perfectly. I'm satisfied with my purchase and would buy from this seller again.

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Order Date : 2/10/2014

Rating + 5 Amazing cutomer service

Great customer service thru email and on the phone, solid product printing with it and looks as good as the original HP ink cartridges that i was using.
I can tell you this thing is awesome Continuous Ink Supply System will save you a lot of money, this is totally worth it.

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Order Date : 2/17/2014

Rating + 5 CE505A cartridges

Great supplier, use them for all of our cartridge replacement needs.

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Order Date : 11/29/2013

Rating + 5 Exceptionally fast delivery

pleased with jewelry box, pretty stocking stuffer

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Order Date : 11/14/2013

Rating + 5 printer toner

perfect replacement cartridge for my aging HP Printer.
no fuss & no problems / also a fantastic price !
I will definitely be purchasing all my printer ink or toner from CISINKS ! THANK YOU !

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Order Date : 11/3/2013

Rating + 5 better then what i expected

got this for my canon MG5420 and i compared the orginal canon photo prints with these inks and the ink that comes with this ciss has more brighter color. this is an awesome product.

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Order Date : 10/10/2013

Rating + 1 The CISInks CISS messed up my Canon MX922

The Continuous Ink Supply System from CISInks for Canon MX922 is poorly designed. The ink tube-lines near the cartridge tend to fold over when the cartridge moves to the left-end of the printer. So, the tube-lines get stuck between the cartridge and the printer's inner-walls. It messed up my printer. After a few rounds of email exchanges with their support team, I have to return the printer.

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Order Date : 7/29/2013

Rating + 2 Stopped Responding

Had trouble with color toner in my printer that they sold me. They were receptive at first, but when I requested an RMA for a return or refund, they asked for us to call them. We did on 9/24/2013, they said for us to email them scans of the "before" and "after" printouts from the toner cartridge replacement + a test scan. We did on 10/1/2013. It is now 10/12/2013 and still no response.
Seller Response:Cust sent 2 image scans of the same image, we couldn't tell any differences with the images and we could not do anything that was requested for the customer.

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Order Date : 9/10/2013

Rating + 2 Restocking fee?

Really a restocking fee??! Who does that any more.....
Seller Response:It's standard practice to charge a restocking fee in order for us to be able to recover our shipping, handling and labor costs of sending the item out to you. Since you decided to not keep the item, then we automatically charge a 15% with all RMA's

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy
    15% restocking fee will be deducted from all returns. Shipping fee is not refundable. Buyers are responsible for any damage or loss caused by installing or using our products improperly. The Buyer will be resposible for shipping to ship any return items back at their expense. Ink bottles cannot be refunded or exchanged once they are opened.

    All returns must have the original packaging.If item is returned without the original packaging, it will be refused and sent back to the original shipping address.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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