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GiftedLiving.com Seller Profile 804-363-7646 Email This Seller See all products from GiftedLiving.com
Gifted Living focuses on offering products with superior style and character, providing our customers the opportunity to add the perfect accent piece to their home or garden. Our collection of brands offers an extensive line of products including garden and house flags, doormats, a multitude of kitchen related products, professional sports items and even furniture.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
We will gladly give you the option of refunding or reshipping any defective product or an incorrectly shipped item returned within 30 days of shipment. Once we receive the item and find it to be defective, we will immediately refund both the product cost and any shipping cost.
Returns can take up to 4 weeks to process. Please call us at 804.363.7646 for the shipping address and details on how to return or exchange.
If a product is damaged, please notify us within 48 hours of receiving the package. Please call us at 804.363.7646 to learn the details on how to ship back to us for a return or an exchange. If it appears the damage was created by the shipping carrier, please hold the original carton and shipping boxes for inspection.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.