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Seller#: 0UHOPTYVALHZGQ6E3

Toy Store Inc. Seller Profile 718-887-0227 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Toy Store Inc. See all products from Toy Store Inc.

Toy Store Inc. offers a large variety of Action Figures, Plushes, Video Games, Video Game Accessories and Consumer Electronics. We strive to offer you the best shopping experience online with fast shipping and customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (122 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 64 Reviews
newegg
53%
Good Rating + 4 5 Reviews
newegg
4%
Average Rating + 3 4 Reviews
newegg
3%
Poor Rating + 2 5 Reviews
newegg
4%
Very Poor Rating + 1 44 Reviews
newegg
36%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
amasmiller
Order Date : 7/4/2015

Rating + 1 Item Not Yet Received After Three Weeks

It's been three weeks, and my package still not received.

Both the end vendor (Toy Store Inc) and intermediate vendor (New Egg) were contact, no response received.

Starting dispute process with credit card company.

Very disappointed. My kids were looking forward to this!

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Kgram
Order Date : 6/24/2015

Rating + 1 dissatisfied totally

Very poor service from this seller. Charged me, but never got my item. Made me miss my grandson's birthday. This game is all he wanted!

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RM
Order Date : 6/22/2015

Rating + 1 Seller is Unresponsive

At first, they responded immediately to my Q+A question about their product. Then, the product they sent me conflicted with the information they told me (it was the wrong item all together), and then responded no none of my several emails regarding returning and refunding the item. This is unacceptable in my opinion, and I wish they would own up to their mistake and attempt to remedy it as fast as possible.

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N/A
Order Date : 5/29/2015

Rating + 4 phone battery

got it when no one else said it was made anymore! and got it fast.

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N/A
Order Date : 4/21/2015

Rating + 1 star wars clone trooper pop vinyl

Was sent an email on 4/24 that item shipped...never received it nor does the tracking # work. Wish I would have read the reviews before I purchased.

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N/A
Order Date : 3/26/2015

Rating + 4

great transaction!!!!

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General Bacon
Order Date : 2/9/2015

Rating + 1 I would rate a zero if I could

DO NOT BUY FROM THIS SELLER. I ordered from this seller a month ago. They never sent my item and when I contacted them they said it was sent, which is a lie, because my tracking says so. They will not respond anymore, and neither has Newegg themselves. Awful awful awful! I am still trying to get a refund to no avail! STAY OFF THIS SITE. SCAMMERS.

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chas
Order Date : 2/25/2015

Rating + 1 Never received order

Unresponsive seller

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Slim
Order Date : 1/27/2015

Rating + 1 Scam Artists

I ordered an item from Toy Store Inc. on 01/27/15.
I was then notified that item was shipped on 02/02/15.
There was no valid tracking number for shipment.
On 02/18/15 I had yet to receive ordered item.
Contacted Newegg who in turn contacted Toy Store Inc. via e-mail.
Toy Store Inc. is now attempting to refund me my money.

Possible Scam Artists!

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Rey T
Order Date : 2/13/2015

Rating + 5 Good communication, Great seller

We had a holiday and multiple large storms and still received the product fairly quickly. Sent 1 email inquiry which was responded to same day.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    A RMA must be processed within 30 days of your order date. The return package must be received within 30 days of the order date. There is a 15% restocking fee for all returns. The item must be brand new and in the same condition that was shipped to you. If the item is opened, a refund will not be processed. Customers pay for all return shipping costs. Once we receive the return package, it will be inspected and a refund will be processed for the item. Original shipping and handling costs are not refunded.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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