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JB Tool Sales Seller Profile 734-637-8059 Email This SellerEmail This Seller  See all products from JB Tool Sales See all products from JB Tool Sales

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (41 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 22 Reviews
Good Rating + 4 6 Reviews
Average Rating + 3 4 Reviews
Poor Rating + 2 3 Reviews
Very Poor Rating + 1 6 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 4/24/2014

Rating + 1 Pathetic!

The seller took four business days to get my item to the post office for shipping. What was the point of paying for expedited shipping if it takes so long to actually get to the post office?

Did you find this review helpful? Yes No

Order Date : 4/19/2014

Rating + 2 Slow shipping

Usually receive items through newegg quickly but this seller is slow to ship.

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Order Date : 4/13/2014

Rating + 1 Does not ship

Placed an order on Sunday for an item marked "in stock". By Thursday I had received no shipment notice. Contacted the seller and received no response. Contacted NewEgg and finally received a response from the seller indicating they had charged the card, but the item would not ship until next week from the manufacturer.

So, you lied about the item being in stock and then sat on the order for 4 days until I contacted NewEgg.

Do not order from this company.

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Order Date : 3/20/2014

Rating + 2 Is anyone home?

Non- existent customer service. Two emails and a phone call have never been returned. The prices on their own website are usually cheaper than here. Won't be using again.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 2/14/2014

Rating + 5

Best price I could find online and order processing + shipping was fast.

0 out of 1 people found this review helpful. Did you? Yes No

Status 1-Houston,Tx.
Order Date : 12/6/2013

Rating + 5 AC Delco ARM601-3 3/8" Digital Torque Wrench

Item was great quality and arrived in a timely fashion, I recommend this A++A+++A++++ NewEgg Vendor!

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 9/16/2013

Rating + 1 I will pass from here on out.

Customer no service did not return my call even though I left a message. Product not listed correctly with Newegg and JB Tools responded as if it was my fault when the finally got around to it. My money has been tied up for over two weeks waiting for Newegg to issue a refund. I am a long time shopper of Newegg and this has really soured me on making another purchase from their vendors.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 8/10/2013

Rating + 5 Great..!! Pretty Fast..

I thought at first why haven't i got my tracking number emailed seller and got a quick response. two days later i got my package.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/9/2013

Rating + 5 thanks

fast service and shipment. Just what was needed.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/29/2013

Rating + 5 Perfect transaction

Received item very quickly, well-packaged, and exactly as described. Thanks! Highly recommended!

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    Unless the item purchased is defective, or a different product from what you ordered is sent, the buyer will assume all shipping charges. The return shipment can be sent via any mailing method you wish. Please include any communications with us or the invoice in the package. Please allow up to 72 hours to be refunded after the package is delivered.
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