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Seller#: 0UHOPTYVFMWLU3648

sportsbysager Seller Profile 517-347-8733 Email This SellerEmail This Seller  See all products from sportsbysager See all products from sportsbysager

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<p>Sports by Sager, a sporting goods store based out of Okemos, MI offers items from a wide variety of sporting goods categories. To give you a quick perspective, we offer everything from Indestructible Umbrellas to foldable bikes made by Dahon. We originally started in 2003 selling golf swing trainers and training aids and eventually outgrew golf. We began to offer items completely unrelated to golf. We have made a name for ourselves over time by offering highly unique items at lower prices with free and immediate shipping. We currently have an exclusive partnership with Kestrel if you are looking for great performance bikes and are also the world’s largest sellers of the robotic golf caddies made by CaddyTrek. If you’d like to find great deals on innovative and fresh products, subscribe to our newsletter below - we look forward to our future ahead with you.<br /><br />You can always reach us at (517) 347-8733.<br /><br />
Thank you, from the Sports by Sager team. </p>

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (31 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 24 Reviews
Good Rating + 4 2 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 3 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 2/2/2015

Rating + 5 Outstanding customer service!

Very fast shipping and handling of a completely brand new product! Thank you!

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Order Date : 12/20/2014

Rating + 1 2015 Comfort Furnace Infrared Heater Matte Black

I contacted Gary at sportsbysager prior to ordering the 2015 model, specifically asking about the year as I had received an older model from another company and wanted the newest model. He assured me it was the 2015. I did receive the item in a few days and the box and item were in good shape. The only problem is the heater was date stamped 08 /11... not exactly the 2015 model. I spoke with Gary personally and he blamed Comfort Furnace for the error, and after checking the warehouse there were no 2015 Matte black heaters, all were the 2012 models made in Vietnam in 2011. The only one he had was a 2014 in Tuscan Walnut for the price of $468.00, which someone close by corrected him and stated that was for 2 heaters not one. He stated the 2 year warranty was still good and I stated it was actually a 3 year warranty. So I paid $219.99 for the alleged 2015 model while the company sells the older version for $164.98 on another website. This is clearly false advertising.

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Order Date : 3/24/2014

Rating + 4 Nexbelt Black "Carbon" look Nexbelt

Item delivered as promised and looks real good. Seller is excellent. However, through no fault of the seller, the buckle has broken where it attaches to the belt holder. One of the pins that holds it in place broke and it can' t be worn safely now. I've emailed Nexbelt support but have not had a response yet in a week. I love these belts and don't want to ding the seller. However, be aware if there's a problem with your belt, Nexbelt support does not respond (No phone number provided to call them).

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Order Date : 8/13/2013

Rating + 1 Terrible Company

Worst seller I have ever dealt with. They sold me a used/refurbishment Leupold GX 4i and listed it as NEW, (the manual inside was bent, did not arrive in factory plastic). The power button was not registering a click, and then completely stopped working after 2 times out on the course. After talking to two separate people at the company, they'd refund my money HOWEVER they were going to charge for shipping and restocking, even more sketchy is that would not provide an RMA until I shipped the unit back. The customer service would exchange but I figured I'd just get another broken unit. The customer service was rude, unwilling to help and failed to see how it was their problem.
Leupold is a top notch brand, and this unit is top of the line laser range finder, just find a different seller to buy from!!!
I will NEVER buy from this seller ever again and would advise everyone to find the product at a reputable dealer!!!

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Order Date : 8/27/2013

Rating + 1 Horrible experience and much lost time.

The listing for the product did not indicate anywhere that this item was a refurbished product but the box that arrived clearly did. Newegg put me in contact with the seller who acknowledged the "error" and claimed they would send me a return shipping label - which never came. I contacted Newegg customer service who also confirmed the discrepancy and said they would help get the return accomplished - but this has not yet happened. Way too much inconvenience and lost time without any satisfactory resolution. I am very disappointed!

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Order Date : 9/22/2012

Rating + 5 Hole in one

Ordered Sunday night arrived Wed. Very happy with both the product and the service.

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Standard Return Policy
  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

Used Item Return Policy
  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

    Our return policy is 60 days for a return or exchange. Item must be in new condition.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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