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Seller#: 0UHOPTYVKKC3EJE3D

observeye Seller Profile 866-573-1444 Email This SellerEmail This Seller  See all products from observeye See all products from observeye

About observeye

Since its establishment observeye has prioritized customer support Satisfaction, and service, earning consumer confidence and financial strength. observeye is a name recognized as the forerunner in Camera, Video, and Computer sales and service . Along with competitive pricing, we offer the best combination of quality services, a vast selection, and knowledgeable staff.

With years of electronics experience, trust us to help you with all your digital needs. You can shop with confidence. All products sold by observeye come complete with a full USA warranty and include all manufactures accessories. Choose from a large selection of Digital Cameras, Digital Camcorders, and more.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (26 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 21 Reviews
newegg
80%
Good Rating + 4 1 Reviews
newegg
4%
Average Rating + 3 1 Reviews
newegg
4%
Poor Rating + 2 2 Reviews
newegg
8%
Very Poor Rating + 1 1 Reviews
newegg
4%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Ripped Off
Order Date : 12/16/2013

Rating + 1 Where's my refund?

RMA was issued, and FedEx tracking shows item was delivered, however Observeye never issued the refund. Item was sent back with all packing, accessories, materials in perfect shape. I chatted with Newegg support, they tried to contact Observeye about the refund, and he never replied. That was over 4 months ago and I'm still waiting on the refund I am owed.

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commanderdee
Order Date : 7/16/2013

Rating + 5 Excellent Product..Cool Features

This is my second camera the first one I didn't purchase from observeye but at least this one works very well with my system. This one is able to flip the lens or picture if the image is upside-down which is a plus if you have to mount it in a weird way. Another great feature is the web interface that works very well I.E.9 or better and it even supports Firefox which is also a major plus. Seller shipped the item very fast even though it didn't ship from Newegg's eastern warehouse.

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Not happy
Order Date : 6/6/2013

Rating + 2 Questionable

Seller did try once to resolve non-receipt issue but dropped the ball. Package shipping a problem, and seller follow-through was inexplicably nonexistent.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    You may return new, unopened items within 30 days of delivery for a full refund minus the shipping cost Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error.
RMA instructions
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