Skip to: | | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Home > 
Review Center > 

Sapido Seller Profile 757-971-0588 Email This SellerEmail This Seller  See all products from Sapido See all products from Sapido

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

About the Seller:

Founded in 2006, Sapido is committed to supplying innovative and high quality networking products at the lowest possible price. By doing more with less, we strive to make wireless access easier, more convenient, and more affordable than ever. Using our next-gen products, you can enjoy the ultimate in networking freedom and experience instantaneous connectivity to the internet whenever and wherever.

Customer Service:

The Sapido products are backed by superior customer support. If you need assistance, you can call us at 757-971-0588 from Monday to Friday 8am to 2pm EST or email us at, and someone will respond within 24 business hours.

On the Web:

Stay updated with us by our Facebook, Twitter, and YouTube @sapidotech.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (88 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 67 Reviews
Good Rating + 4 16 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
barefoot serpent
Order Date : 5/30/2014

Rating + 1 returns

Returns are fast and simple.! ? Send back and never hear from them again. No e mail nothing. That is simple.Why don't you just say No Returns.

Did you find this review helpful? Yes No

Order Date : 9/19/2013

Rating + 1 Wanted it to work...

Arrived quickly but with one thin sheet as instructions. Had to go online to find manual, which was about as user -unfriendly as you can get. Wanted to setup as Wi-Fi extender so signal would be more than the 2 bars we currently get downstairs. Multiple back and forths with customer support (they were prompt in replies) on setting up only to have it not work. I suspect the range is extremely short as I had to move the unit very close to router I was extending to even set it up. Price was right just couldn't get the functionality I needed

Did you find this review helpful? Yes No

Father of 4
Order Date : 9/6/2013

Rating + 4 A little slower than Newegg

But not by much! Will do business with Sapido again.

Did you find this review helpful? Yes No

Order Date : 8/5/2012

Rating + 5 Awesome

I don't know why I didn't get this sooner. It's easy, fast, and small. No accident waiting to happening with something hanging off by a few inches. It's perfect and I'm happy with the speed.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/3/2012

Rating + 5 Sapido USB AP

Arrived quickly and in good condition.

2 out of 2 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Sapido's Return Policy:

    Our goal is to ensure that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and making sure that we offer great customer service is our top priority. If you are dissatisfied with your purchase for whatever reason, please follow the guidelines detailed below, and we will be happy to assist you in returning your product(s).

    • Items purchased can be returned to Sapido Technology within 30 days of receipt.
    • You have the option of exchanging the item(s) or receiving a refund for the full amount of the original purchase price. A refund will be issued through the original form of payment within 3-5 business days of receiving the returned item at our warehouse.
    • A copy of the packing slip or the customer receipt must accompany all returns.
    • Ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

    Sapido’s 1-Year Limited Warranty

    Your exclusive remedy and Sapido’s entire liability under this limited warranty will be for Sapido, at its option, to (a) repair the product with new or refurbished parts, or (b) replace the product with a reasonably available equivalent new or refurbished Sapido product. Customers are responsible for the return shipping costs, and Sapido will send the fixed products or replacements to the customers at no additional charges to the customers. Any repaired or replacement products will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. All products and parts that are replaced become the property of Sapido.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.