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Seller#: 0UHOPTYVUWTDGQA4B

eBestDeal4u Seller Profile 607-257-7279 Email This SellerEmail This Seller  See all products from eBestDeal4u See all products from eBestDeal4u

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,377 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 675 Reviews
newegg
50%
Good Rating + 4 226 Reviews
newegg
16%
Average Rating + 3 80 Reviews
newegg
6%
Poor Rating + 2 60 Reviews
newegg
4%
Very Poor Rating + 1 336 Reviews
newegg
24%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
budget gamer
Order Date : 11/25/2012

Rating + 5

Got everything I wanted and on time, it works fine, no need for returns.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 9/10/2014

Rating + 1

2 bad tablets in a row
Seller Response:I am sorry to hear that you are having issues with your purchase. Please contact me directly at 1-866-777-0079 (we are open 9:30-6ET Monday through Friday) so this can be taken care of properly for you.

Sincerely,

Jenny
Customer Service
Global Phoenix Computer T&S
(607)257-7279
(866)777-0079


Did you find this review helpful? Yes No

None
Order Date : 7/23/2014

Rating + 4 good service

as described & fast shipping, though packaging could have protected electronic equipment better. what to expect for $10?

Did you find this review helpful? Yes No

N/A
Order Date : 7/23/2014

Rating + 5 A+

Reliable seller, fast shipment, no issues.

Did you find this review helpful? Yes No

airwick
Order Date : 7/21/2014

Rating + 4 Great mug

It's so realistic that I have to leave the lid off when I leave it in the car. Surely someone is going to break the window to get at this lens!!

Did you find this review helpful? Yes No

vernec
Order Date : 6/25/2014

Rating + 5 Refurb TOSHIBA DR430 DVD Recorder

OK, so bought a refurb unit from the vendor for less than half a new unit costs and the first one arrived in time but was DOA. Shipped it back on their nickle and a replacement showed up a few days later that has (so far) been working fine.

Sure, everyone wants perfection when they buy something, but the chance of getting a dud with a refurb unit is the risk you take. The prompt action to correct the problem by the vendor exceeded my expectations.

1 out of 1 people found this review helpful. Did you? Yes No

JV
Order Date : 5/5/2014

Rating + 2 Spinning wheels

I ordered a “Cree” bicycle light set which I thought was a pretty good deal for $13. There was free shipping and the light kit should have arrived within a maximum of 14 days. After 14 days with no product, I began looking at other reviews for this vendor. At least a few of the reviews read that this vendor said they shipped but the buyer never received the item(s) because they were stolen off the porch (seller alleges). My porch is susceptible to theft like so many, yet (fingers crossed) it has yet to happen. A round this same time an RMA is issued and I get a refund for my money. I gave this vendor two stars because I did not have to fight with anyone to get my money back or prove my order was not stolen.
Seller Response:We did our best to make it a no hassle resolution in order to earn your positive rating. Please call us to discuss having this feedback removed, if only to protect our rating with Newegg as a good seller to do business with. Our toll free number is 1-866-777-0079. We are open M_F, 9:30am-6pm EST.

Did you find this review helpful? Yes No

ed
Order Date : 4/19/2014

Rating + 1 Seller not helpful

Seller took a long time to respond to request to return item. Seller then did not respond to request to provide prepaid label. Seller kept stating that my email address wouldn't accept link to label (not true) Newegg had to contact seller to get anything going. Seller finally provided label. To date (a month after process began) Seller has not refunded purchase and keeps stating they will send a replacement item even when I have asked for a refund.
Seller Response:Please contact me directly for help with this issue so that I can see that you are taken care of properly. Our toll free number is 1-866-777-0079. We are open M_F, 9:30am-6pm EST.

Sincerely

Scott Salch
Customer Service Manager
Global Phoenix Computer T&S
(607)257-7279
(866)777-0079
fax: (607)257-3450


Did you find this review helpful? Yes No

Charles
Order Date : 5/1/2014

Rating + 5 Good Quality product and quick shipping.

I was expecting my item to be shipped to me on Thursday and got it on Tuesday. (Ordered it on Friday). The product I received works perfectly and I can't wait to use it. The only thing I didn't like is that it didn't come with a manual on how everything works but with some tinkering I was able to figure it out. Good Stuff!

Did you find this review helpful? Yes No

v
Order Date : 2/17/2014

Rating + 5 awesome

Great store!!

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    We accept returns within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. Products that are physically damaged or missing the serial number or UPC cannot be accepted; refunds will not be issued for such items. Non-defective returns for a refund may be subject to a 10% restocking fee.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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