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PC Rush Seller Profile 888-205-7777EXT2 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from PC Rush See all products from PC Rush was established in 1998 as an online retailer to provide a full spectrum of products to corporate and consumer users. is owned by ATMAN Inc. carries over 300,000 products from manufacturers such as HP, Cisco, Lenovo, Canon, Microsoft and hundreds more. We offer a complete selection of business and consumer products: Printers, Laptops, Tablets, All-in-Ones and Desktop computers, Switches and Routers, Scanners, Projectors, LCD TV & Monitors and so much more. maintains a 5 star customer service and satisfaction rating. The company's web site has been ranked among the Internet retailer's "Top 30 Online Retailers."

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,773 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,308 Reviews
Good Rating + 4 255 Reviews
Average Rating + 3 66 Reviews
Poor Rating + 2 32 Reviews
Very Poor Rating + 1 112 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Brian C.
Order Date : 7/15/2016

Rating + 5 Great products at a great price.

PC Rush gets the job done right.

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Ronald B.
Order Date : 7/10/2016

Rating + 5 Great deal, fast shipping.

Tracking number took forever to post... but when it did... the package was at my door.

Packaging around the box laptop was in was extremely loose, but no damages.

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Stanley S.
Order Date : 6/25/2016

Rating + 1 disappointed

The seagate refrub hard drive isnt recognized by the computer, so its of no use. I also ordered batteries which you all charged me for but they still haven't shipped and there has been no notification of a back order, what gives??? This is not the usual great service I get from Newegg. Very disappointing.
Stan Smith

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Tracy Q.
Order Date : 7/12/2016

Rating + 1 Don't shop at Newegg. IT is a ripoff.

This seller didn't ship what is advertised. They charge your credit card before they ship anything then they don't ship the order or the items described on the website. Then when you return the item they want to charge you a restocking fee. After all they expect to see some fraudulent charges on your credit card.

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Brad B.
Order Date : 7/10/2016

Rating + 5 Good

I ordered a motherboard from this seller and it came in under 3 days. Meanwhile I ordered a processor from Newegg itself and it isn't supposed to be here until tomorrow which is 7 days after ordering. It was packaged well and everything was great. The only thing i had an issue with, was it took a while on the "processing" step, but by the time it went past it it was already almost to my house.

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Adam A.
Order Date : 7/5/2016

Rating + 5

- Fast shipping
- Great product
- Great company

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Brian E.
Order Date : 7/3/2016

Rating + 1 Waste of time.

Slow to ship and useless responses from seller. Item stated shipping time of 5-7 days. It has been 8 business days since it shipped and no product. Also package tracking shows the item hasn't even been handed to the carrier.

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Order Date : 6/21/2016

Rating + 3 package problems

The product is arriving fast but I keep receiving poorly packaged units. The CD spindles are broken. Discs are not damaged but the spindles to hold them are busted and I like to be able to use the not just to hold the new disc but the ones I have to save.

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Order Date : 6/21/2016

Rating + 1 Worst customer service by PC Rush

I ordered one monitor, but during the process of payment process my credit card information didn't go through; I did not see confirmation on the screen.
I did ordered again, FOR ONLY ONE MONITOR. PC RUSH SEND ME TWO MONITORS. I DID CONTACTED BOTH PC RUSH AND NEWEGG IMMEDIATELY. Several times times I called and explained the situation. PC RUSH said that the return of one of the monitor is my responsibility. They will not issue return shipping label. I used USPS to return one monitor. I am stuck with $43.44 charges.
I am customer of Newegg for more than 15 years, purchased lots expensive items like Canon Mark II and more items. I am not going to any business with NEWEGG...

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Arie K.
Order Date : 6/18/2016

Rating + 1 It's all about geometry

The unit requires less than 1.8 mm separation between the magnet and the revolution sensor. With the magnet mounted on the spokes and the sensor on the fork, there is no way to get the distance for it to work: the sensor is in a plane parallet to the spoke plane. Rotating the sensoron the fork towards the spokes is an option, BUT the sensor cannot detect the magnet. Also you will not be able to maintain therequired distance. Keep in mind that the tolerance is 0.1 mm, based on the accuracy of the max separation distance.
A waste of money.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    If for any reason you are dissatisfied with your purchase return the unwanted product within 30 days from the original invoice date. Product returns subject to industry standard 15% restocking fee. Shipping charges are non-refundable. Replacement cost deducted from refund for open consumable items such as toner, ink, printheads, batteries and media.

    Defective items are eligible for repair/service or exchange directly through the Original Equipment Manufacturer at no cost to you.
    Please contact the Original Equipment Manufacturer for warranty entitlement policies. Returns due to technical malfunction can only be accepted on items diagnosed defective by the Original Equipment Manufacturer's Technical Support Department.
    Product returns result in unavoidable shipping costs paid to freight carriers and restocking or handling fees charged by the manufacturer. These charges provide no benefit to and are entirely beyond our control. The Customer Care team stands ready to assist with manufacturer's warranty service, exchange and repair if any item proves defective.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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