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Seller#: 0UHOPTYVZJL25751A

Excellanté Kitchen Essentials Seller Profile 626-935-1605EXT130 Email This SellerEmail This Seller  See all products from Excellanté Kitchen Essentials See all products from Excellanté Kitchen Essentials

Excellante is a manufacturer and worldwide importer of kitchenware, table top, catering, and janitorial. We are dedicated to provide commercial and home quality products and superb services.

With our state-of-the-art distribution center, we are setting new standards in customers' order fill rates and most orders are shipped within 24 hours. Each order is prepared with care and we are proud of fulfilling customers' need on a timely basis. We are dedicated to offering the friendliest, most courteous customer service in the industry today. We work hard to make purchasing from Excellante as easy as possible. We pride ourselves on the ease of doing business.

Excellante Team

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ):
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
newegg
100%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Return Policies
    This item is covered by Newegg.com's Standard Return Policy.

    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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