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Seller#: 0UHOPTYVZJL2H307D

Unique Imports - Better Service Seller Profile 310-990-5050 Email This SellerEmail This Seller  See all products from Unique Imports - Better Service See all products from Unique Imports - Better Service

1-310-990-5050
CUSTOMER SERVICE,
PLEASE CALL BEFORE LEAVING FEEDBACK IF THERE IS ANY PROBLEM

We at Unique Imports are here to serve you as best as possible! Any Orders get shipped out next day with fast shipping. We value 5 star service so if for any reason you are unsatisfied please contact by email or call 310.990.5050 and we will resolve it asap. So please contact us prior to leaving feedback because we answer EVERY email and take care of all our customers needs & negative feedback is not a good way to communicate. We value your business and as you can see we keep our prices the lowest, and as always do our best to bring our customers back! Our Company has a Go Green Commitment and we use eco-friendly mailing materials for our customers. Thanks again - Unique Imports

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (13 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 5 Reviews
newegg
39%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 2 Reviews
newegg
15%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 6 Reviews
newegg
46%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Nitris3
Order Date : 6/7/2014

Rating + 1 CHEAP

This glue gun is made poorly and feels extremely cheap i used it once and then it actually blew up on me when i plugged it in

Did you find this review helpful? Yes No

MIKEDA69
Order Date : 7/27/2014

Rating + 1 BE WARNED - DO NOT BUY FROM THIS SELLER

I HAVE BEEN TRYING TO CONTACT THIS SELLER TO ISSUE A REFUND TO ME, FOR A FAULTY ITEM THEY SOLD. ITS BEEN OVER TWO WEEKS AND THEY WILL NOT RESPOND TO ANY EMAILS.

Did you find this review helpful? Yes No

Aim
Order Date : 12/2/2013

Rating + 1 Poor customer service

I would give 0 eggs if I could. I ordered an item through this seller and I immediately messaged them telling them to please cancel the order because I ordered the wrong item. They did not respond at all over a 24 hour period. I emailed them again through newegg to please cancel the order. They still did not respond, about 2 hours later they marked the item as shipped. I am extremely frustrated with the lack of communication and the poor customer service that this vendor has.

I would not recommend this vendor to anyone.

1 out of 1 people found this review helpful. Did you? Yes No

Jamey
Order Date : 9/8/2013

Rating + 1 Would give 0 eggs if possible

The sent me 2 defective items. The only pro is that when I called and said the first was defective they then sent a replacement without asking any questions. The replacement was defective also. Their customer service is horrible, they say they'll do something on the phone then don't do it when you want a return for a defective item and refund. I called multiple times and emailed multiple times. I ended up having to file a compliant through Newegg and Paypal to get the refund. Horrible company never buy from them unless you feel like donating them money.

1 out of 1 people found this review helpful. Did you? Yes No

OHscott
Order Date : 6/27/2013

Rating + 1 Horrible seller

Ordered a Narita Super Shopping Cart as advertised. The seller (Unique Imports) sent a cheap junk imitation in a totally different brand. They will not answer any emails or calls. I am filing a fraud dispute with the credit card to get the charge reversed. Fraudulent company with false advertising.

2 out of 2 people found this review helpful. Did you? Yes No

MIshopper
Order Date : 6/27/2013

Rating + 1 Fraudulent scam false listing

This rating is actually a ZERO. The seller advertised a Narita Super Shopping cart here. What they sent was a cheap imitation in a totally different brand. Their phone voicemail is full, and they do not return emails. I will be filing a dispute with the card company to reverse the charge. I will not pay to return junk that I did not order. Stay away from this company.

2 out of 2 people found this review helpful. Did you? Yes No

Normally Happy
Order Date : 12/3/2012

Rating + 3 Slow Service

Everything did arrive, however they were slow to ship. I don't know who they care comparing themselves to for "better service" but they did not meet the anticipated ship date. There product is what I expected, pretty flimsy but it does pick up signal OK.

1 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    1-310-990-5050
    CUSTOMER SERVICE,
    PLEASE CALL BEFORE LEAVING FEEDBACK IF THERE IS ANY PROBLEM

    We at Unique Imports are here to serve you as best as possible! Any Orders get shipped out next day with fast shipping. We value 5 star service so if for any reason you are unsatisfied please contact by email or call 310.990.5050 and we will resolve it asap. So please contact us prior to leaving feedback because we answer EVERY email and take care of all our customers needs & negative feedback is not a good way to communicate. We value your business and as you can see we keep our prices the lowest, and as always do our best to bring our customers back! Our Company has a Go Green Commitment and we use eco-friendly mailing materials for our customers. Thanks again - Unique Imports
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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