Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.
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Ozeri Distributors LLC Seller Profile 877-299-1296 Email This Seller See all products from Ozeri Distributors LLC
Ozeri Distributors LLC is an authorized seller of Ozeri® products for the US market. An emerging manufacturer of leading products for contemporary homes, Ozeri produces digital housewares distinguished by advanced design, robust construction, and functional durability. Owing its genesis as a supplier to destination club resorts and upscale hotels, Ozeri is an established brand with its target sophisticated consumer, who enjoy quality items at reasonable prices built not on high-priced advertising, but on a high level of trust and a reputation for quality built in the vacation residence industry. Ozeri’s line of premium products are available direct to market via retailers and websites such as newegg.com.
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Standard Return Policy
A pre-paid return label will be emailed to you to return the item in its original packaging. Most returns are processed within 24-48 hours, but a small percentage cannot be resolved without contacting you for further information. If you receive an email from our support team requesting additional information, it usually means your return was missing part of the product (such as accessories, the retail box, a battery, etc.) that we need in order to accept the return. Our support staff will courteously explain the issue and let you know what action you should take, if necessary.
Product support is also available via our toll free number 877-299-1296.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.