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Seller#: 0UHZRBI9KKC3HM6B8

Wavertec Seller Profile Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Wavertec See all products from Wavertec

Wavertec is a registered trade mark for electronic accessories. In 2006, we started servicing the customers on internet. We have accumulated enough experiences and market knowhow. We are sure to provide you with good quality and latest electronic accessories.

Our Strengths:
1. Quality is our key concern. We investigate our suppliers regularly to ensure the product quality.
2. Our 2000 Sq. feet warehouse ensures all the products are ready to be shipped anytime.
3. We are located in Hong Kong which is an Asian logistic center. It ensures a good delivery time.
4. Hong Kong is a neighbor of Shenzhen where huge numbers to electronic accessories suppliers are there. We visit them every week to bring the latest gadgets onto our shop.

Shipment:
1. For some items, we have stock in New Egg Warehouse, USA. The shipment will be handled by New Egg.
2. For other items, they are located in Hong Kong. Please note that we ship all items with tracking number (a notification to you will be generated by New Egg automatically) from HK. For USA buyers, you should be able to trace your parcel from USPS website. For buyers from other countries, please check with the postal service inside your own country. If you still have problem regarding your parcel, please feel free to contact us anytime!

Finally, it is important to let you know that we treasure every of your opinion. If you are looking for anything not in our shop, you are welcomed to write a suggestion to us. If there will be any way that you think we could do better, please feel free to tell us as well.

We look forward to hear you and to serve you!

Wavertec

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (450 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 392 Reviews
newegg
87%
Good Rating + 4 27 Reviews
newegg
6%
Average Rating + 3 3 Reviews
newegg
1%
Poor Rating + 2 6 Reviews
newegg
1%
Very Poor Rating + 1 22 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Christopher T.
Order Date : 2/3/2016

Rating + 5 Just what I needed

This micro SD card reader is extremely small and is perfect for storing/playing my music in my truck without looking too intrusive

Did you find this review helpful? Yes No

Anonymous
Order Date : 1/28/2016

Rating + 2 Shipping too Long!!!

Was not stated in description that item was to be shipped from overseas in Hong Kong. Will never buy anything from overseas again shipping takes too long to get to me.
Seller Response:Your Order was on 28 Jan 2016 and was delivered on 8 Feb 206. TrackingNo: LK105396538HK . Carrier: USPS . Just under the item title, New Egg has already indicates “Most customers receive within 8-15 days.”. We have put some items in New Egg, USA store. This would provide a faster delivery. More variety of items are in our Hong Kong stock, normal delivery time to USA will be 7-15 days.

Did you find this review helpful? Yes No

Vladimir S.
Order Date : 1/6/2016

Rating + 5 Works, no problem

Very fast delivery

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Anonymous
Order Date : 12/10/2015

Rating + 5 Excellent

I recommend them
Seller Response:Continuous with previous response (which the other buyer left below) about RMA return. After you created an RMA, we will ask you to return or destroy the item. We will check (1) it is our item (2) it cannot be used any more. After that, we will proceed the refund or resend.

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Richard D.
Order Date : 12/23/2015

Rating + 5 Order # 199563769 4-way HDMI splitter.

The only problem I have with the 4 way HDMI splitter is the # 2 output plug isn't working. The 1,3,&4 outputs work fine. I only need 3 outputs so I guess the splitter will be OK.
Seller Response:If there is any problem with the product, you can create an RMA for refund or resend.

Did you find this review helpful? Yes No

jonathan f.
Order Date : 12/10/2015

Rating + 5 Wavertec

Item was late for its intended purpose, i.e xmas gift arrived after christmas. ordered on the 10th, got to me on the 30th..20days is quite a wait from anywhere on the planet, seems like it could've been shorter. Seller offered a 16Gb micro SD card for giving a 5 star rating, i mentioned this fact to newegg, and they apparently now about this practice, and are More than comfortable with sellers buying they're ratings, so who am i to cause a fuss, ill give the "bribed 5 egg rating" and shut my mouth, since ill be getting a "free gift". the system is broken, and if newegg doesn't care enough to fix it, what can I do? bye bye customer service, and seller accountability. great way to start the new year.
Seller Response:We have put some items in New Egg, USA store. This would provide a faster delivery. More variety of items is in our Hong Kong stock, normal delivery time to USA will be 7-15 days. Thanks Giving, Christmas, New Year will take a longer time. Normally, it would be between 10-20days. Buyers left 5 eggs to us because they are happy with the purchase. From time to time, we are receiving private e-mails from buyers thanking us for our quality product and prompt delivery.

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Michael C.
Order Date : 12/28/2015

Rating + 5 Fast delivery; great product

Ordered the parts early morning and the following day I received the product, thank you. The USB car charger is built sturdy and should last for some time.

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kyodong c.
Order Date : 12/4/2015

Rating + 5 Good to use

Good Product

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Mark
Order Date : 12/9/2015

Rating + 5 Worked as described

My order was on time and the product is working great! I got an impression that the seller cares the customer because the product was wrapped tight with several accessories. (velcro tape to hold the cable and audio line).
I definitely recommend this product if you need Micro HDMI to SVGA adapter.

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AD
Order Date : 11/21/2015

Rating + 5 Awesome Product, Fast Shipping

Very satisfied with this transaction. Inexpensive, works well, and received the product very quickly. I would shop again if I need something else

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 to 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction.

    5. We, wavertec, will contact you by New Egg message regarding the return. Please keep the item until further instruction from us.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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